About The Position

Minimum Qualifications Master’s degree with 3 to 5 years of progressive experience leading and implementing successful student success programs with an emphasis on academic support, OR Bachelor’s degree with 6 to 8 years of progressive experience leading and implementing successful student success programs with an emphasis on academic support. Demonstrated ability to lead and motivate teams, foster collaboration, and make data-driven decisions. Strong understanding of current trends and best practices in student success programming. Experience leading an office/unit that has provided student programming and/or front-line student services focused on student success. Knowledge of student development theories, academic intervention/coaching models, student persistence and retention data/assessment and high-impact practices. Skills required include ability to analyze student academic performance and retention/persistence data, to lead & manage a large and diverse staff, to serve a large & diverse community of students, and to allocate fiscal & human resources effectively & responsibly. Skilled with technologies, systems, and tools common in higher education (e.g., Banner, Learning Management Systems, PowerBI, Slate, etc.) Ability to organize and coordinate a structured, comprehensive, & proactive academic support services program for undergraduate students. Preferred Qualifications Doctoral Degree. Experience leading academic support, tutoring, academic coaching, academic advising, or other academic interventions. Coursework in education administration/higher education/college student development. Experienced with high-traffic student services office. Proven ability to lead new initiatives across complex organizations. 7 years progressive experience. Experience providing academic advising/coaching or tutoring/supplemental instruction. Budget management experience. Experience with program evaluation/assessment.

Requirements

  • Master’s degree with 3 to 5 years of progressive experience leading and implementing successful student success programs with an emphasis on academic support, OR Bachelor’s degree with 6 to 8 years of progressive experience leading and implementing successful student success programs with an emphasis on academic support.
  • Demonstrated ability to lead and motivate teams, foster collaboration, and make data-driven decisions.
  • Strong understanding of current trends and best practices in student success programming.
  • Experience leading an office/unit that has provided student programming and/or front-line student services focused on student success.
  • Knowledge of student development theories, academic intervention/coaching models, student persistence and retention data/assessment and high-impact practices.
  • Skills required include ability to analyze student academic performance and retention/persistence data, to lead & manage a large and diverse staff, to serve a large & diverse community of students, and to allocate fiscal & human resources effectively & responsibly.
  • Skilled with technologies, systems, and tools common in higher education (e.g., Banner, Learning Management Systems, PowerBI, Slate, etc.)
  • Ability to organize and coordinate a structured, comprehensive, & proactive academic support services program for undergraduate students.

Nice To Haves

  • Doctoral Degree.
  • Experience leading academic support, tutoring, academic coaching, academic advising, or other academic interventions.
  • Coursework in education administration/higher education/college student development.
  • Experienced with high-traffic student services office.
  • Proven ability to lead new initiatives across complex organizations.
  • 7 years progressive experience.
  • Experience providing academic advising/coaching or tutoring/supplemental instruction.
  • Budget management experience.
  • Experience with program evaluation/assessment.

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What This Job Offers

Job Type

Full-time

Career Level

Director

Number of Employees

1,001-5,000 employees

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