Director of Telemetry

Community Health Systems Professional Services Corporation•Lee's Summit, MO

About The Position

The Director, Telemetry provides strategic leadership and management for the Telemetry unit, ensuring the delivery of high-quality, patient-centered care. This role involves strategic planning, operational oversight, staff management, and collaboration with clinical teams to optimize departmental outcomes and efficiencies.

Requirements

Bachelor's Degree in relevant field required or
Seven (7) plus years of direct experience in lieu of a Bachelor's degree required
3-5 years of experience in closely related field with Bachelor's degree required
Strong leadership, organizational, and communication skills.
Ability to collaborate with interdisciplinary teams and manage cross-functional relationships.
Foster a positive work environment that promotes teamwork, professionalism, and continuous improvement.
Communicate effectively with leadership, team members, and stakeholders.
Ability to work effectively with others, delegate responsibilities, and independently manage tasks while meeting established deadlines.
Problem-solving and critical thinking skills.
In depth knowledge of industry best practices and regulatory compliance (if applicable).
Strong organizational and time management skills.
Proficiency with Google and Microsoft platforms, healthcare software systems, and data analysis tools.
RN - Registered Nurse - State Licensure and/or Compact State Licensure required
BCLS - Basic Life Support (BLS) issued by American Heart Association (AHA) or American Red Cross (ARC) or American Safety and Health Institute (ASHI) required
ACLS - Advanced Cardiac Life Support issued by American Heart Association (AHA) or American Red Cross (ARC) or American Safety and Health Institute (ASHI) required

Nice To Haves

Master's Degree preferred
3-5 years of previous leadership experience preferred

Responsibilities

Oversees daily operations and oversight for the Telemetry unit, ensuring patient safety, quality care, and adherence to established clinical protocols and regulatory standards.
Collaborates with medical staff, nursing leadership, and other departments to promote a cohesive and integrated approach to patient care delivery.
Monitors patient care outcomes, identifying trends and opportunities for quality improvement and implementing corrective actions as needed.
Recruits, trains, and mentors staff members. Promotes continuing education and professional development opportunities.
Prepares and manages the departmental budget, monitoring expenses and implementing cost-saving measures while maintaining high-quality care.
Creates a culture that earns employee commitment as measured by retention and employee satisfaction goals, and is aligned with solid management practices, applicable laws and organizational values.
Responds to and resolves patient care issues, complaints, and incidents, ensuring appropriate corrective actions are addressed.
Maintains current knowledge of industry trends, clinical best practices, and healthcare regulations, ensuring that the department remains compliant and competitive.
Performs other duties as assigned.
Maintains regular and reliable attendance.
Complies with all policies and standards.
Provides leadership, mentorship and professional development opportunities for departmental staff.
Schedules employees to ensure effective use of resources. Consults with leadership on any potential staffing issues.
Conducts performance evaluations, sets goals and provides feedback to staff on their performance and development.
Collaborates with hospital leadership to set the strategic direction for the department, including budgeting, resource allocation and long-term planning.
Monitors expenditures, ensuring cost-effective delivery of services.
Evaluates and implements new technologies to enhance operational efficiency.
Develops and implements departmental policies and procedures and protocols to optimize quality and overall efficiencies.
Ensures compliance with all relevant regulatory bodies. May oversee the accreditation process with relevant agencies ensuring that services meet or exceed industry standards.
Participates in audits, inspections and accreditation processes as applicable.
Follows established quality control practices to ensure accuracy, consistency and safety.
Works closely with leadership teams to coordinate and improve service delivery.
Stays up-to-date with industry advancements, new technologies, and regulatory changes.
May work in a staff role, when required. Ensures that duties and responsibilities are fulfilled while meeting all competencies established for that job.