Director of Telemetry Transformation

HCA Healthcare • Nashville, TN

106d

About The Position

The Director of Telemetry Transformation serves as the “CEO of the use case,” responsible for leading HCA's enterprise telemetry modernization journey. This role begins by driving the development of an enterprise-wide telemetry strategy through field discovery, vendor ecosystem assessment, and baseline analysis. Building on this foundation, the Director of Telemetry Transformation will then lead the innovation and transformation phase, guiding the redesign and implementation of future-state telemetry workflows and care delivery models across the enterprise. As the bridge between business leaders, clinical teams, technical experts, and vendor partners, the Director of Telemetry Transformation translates organizational priorities into a clear roadmap, product backlog, and measurable outcomes. The role ensures alignment with HCA's Clinical AI value drivers—improving patient safety, increasing care efficiency, and maximizing the value of clinical resources. Aligned with HCA's Digital Transformation & Innovation (DT&I) mission, this role is accountable for delivering both the strategy and transformation necessary to standardize, modernize, and scale telemetry care delivery, enabling more reliable monitoring, reduced clinical variation, and better outcomes for patients and clinicians alike.

Requirements

• Bachelors degree in Healthcare, Business Administration, or other related fields - Required.
• 7+ years of experience in healthcare operations, clinical informatics, or digital health transformation, with demonstrated expertise in leading large-scale initiatives that bridge clinical, technical, and operational teams - Required.
• Demonstrated experience leading teams with multiple skillsets to fulfill a complex and aspirational business objective - Required.
• Or equivalent combination of education and/or experience.

Nice To Haves

• Masters degree in Healthcare, Business Administration or related field - Preferred.
• 3+ years of experience in Product Ownership, Product Management or a related business role - Preferred.
• Prior experience delivering digital products or enterprise transformation initiatives in healthcare, preferably involving clinical monitoring, patient safety, or workflow redesign - Preferred.
• Certified Scrum Product Owner or similar Agile certification - Preferred.

Responsibilities

• Develop and communicate a clear product vision for telemetry modernization that begins with enterprise strategy development and evolves into innovation and transformation delivery.
• Define product strategy and roadmap, ensuring timely product features and updates delivery.
• Manage dependencies with other teams' functions while identifying, building and managing strategic partnerships across the different teams (including business and ITG) and ensure alignment across use case/data product roadmaps.
• Oversee the development and implementation of the product, ensuring it adheres to the defined vision and goals, including the development of reusable, modular components.
• Work with the Domain Leader to set aspirational and achievable Objectives and Key Results (OKRs); regularly adjust product strategy and pod direction based on OKR attainment.
• Create, prioritize, and maintain a product backlog that aligns with business goals and progress towards sprint goals and quarterly targets / OKRs.
• Ensure user stories and requirements are clearly articulated, reflecting telemetry workflow needs, vendor ecosystem assessments, baseline metric requirements, and adoption activities.
• Work with the Tech Lead and other engineers to estimate the level of effort for each user story.
• Continuously refine and adjust the backlog to meet changing priorities and new insights.
• Engage with clinical, operational, and technical stakeholders to gather requirements, validate findings, and ensure alignment with the telemetry transformation strategy.
• Serve as the primary point of contact for all product-related queries and decisions.
• Participate in Sprint Planning, Retrospectives, Demos, and Stand-Ups to ensure smooth execution of product development.
• Track product performance and use data to inform decisions and future iterations.

Benefits

• Comprehensive medical coverage that covers many common services at no cost or for a low copay.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans.
• 401(k) Plan with a 100% match on 3% to 9% of pay.
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock.
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Education assistance (tuition, student loan, certification support, dependent scholarships).
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence).
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Hospitals
• Education Level: Bachelor's degree