Director of Technology & Information Systems

ZRS Management•Orlando, FL

50d

About The Position

The Director of Information Technology is responsible for leading the strategy, execution, and continuous improvement of all IT operations at ZRS. This includes infrastructure management, systems administration, cybersecurity, help desk operations, and corporate and property-based technology support. The Director will oversee a team of IT professionals and work closely with business leaders to ensure scalable, secure, and high-performing technology systems that support company growth and day-to-day operations.

Requirements

Bachelor’s degree in Information Technology, Computer Science, or a related field
8+ years of progressive IT experience, with at least 3 years in a leadership capacity.
Proven experience managing Microsoft environments, networks, cloud infrastructure, and end-user systems.
Demonstrated success in leading enterprise-level onboarding and support operations.
Strong knowledge of cybersecurity standards, risk management, and business continuity planning.
Excellent leadership, communication, and cross-functional collaboration skills.

Nice To Haves

Master’s preferred
Property management or real estate industry experience is a plus.

Responsibilities

Lead and manage the IT department, including System Administrators and Support Technicians, fostering a responsive, service-driven culture.
Oversee the full IT infrastructure environment, including servers, cloud platforms, networks, endpoints, and onsite systems across all corporate and property locations.
Manage Microsoft-based platforms including Office 365, Teams, and Windows Server, ensuring reliable performance and effective use across the company.
Own and optimize the employee onboarding and offboarding technology process to ensure timely provisioning of laptops, software, and secure access to company systems.
Ensure a robust cybersecurity framework, including data protection, threat response, SOC2 readiness, and disaster recovery planning.
Act as the senior escalation point for critical IT issues, outages, and vendor escalations.
Collaborate with department heads to align IT support with business needs, operational workflows, and service expectations.
Oversee vendor relationships, technology procurement, software licensing, and IT contract management.
Manage the IT budget, staff resources, project timelines, and hardware/software lifecycle planning.
Stay up to date with IT infrastructure trends, best practices in cybersecurity, and evolving compliance standards.
Serve as a collaborative partner to department heads, key associates, and executive leadership on innovation and technology initiatives that intersect with core IT systems providing infrastructure support and coordinating implementation as needed.