Director of Technology, Commercial Digital Banking (onsite Omaha, NE)

First National Bank•Omaha, NE

2d•Onsite

About The Position

At FNBO, our employees are the heart of our story—and we’re committed to their success! Please see below the details of this career opportunity and how it fits into our organization’s success. Summary of the Job: We are looking for an exceptional technology leader with an intense passion for building, leading and aligning teams that deliver results in a fast-paced and cross-functional environment. The Director of Delivery Management is responsible and accountable for how our technology solutions are delivered and supported. They provide thought leadership, coaching and direction for all assigned staff and establish/enforce standards and best practices for the technologies and applications their teams develop and support. In this role, you will focus specifically on Digital Commercial Banking, leading technology delivery for our Business and Commercial Payments segments. You'll drive innovation in payment solutions and digital capabilities that serve our commercial clients, working across product, technology, and business teams to deliver integrated experiences About This Role: Lead, manage and grow assigned team of technology resources supporting Digital Commercial Banking Mentor, develop, and guide engineering teams in the alignment and adoption of CoE practices Establish a collaborative work environment that fosters autonomy, transparency, innovation, and personal growth fostering a fail fast and learn fast environment Work closely with the team’s Program Manager, Scrum Master and Product Owners to mitigate risk and remove impediments in order to meet project delivery dates Collaborate with leaders across IT and the Business to manage portfolios of work aligned to our Strategic Imperatives Actively manage costs, to include forecasts, projections and support of the overall IT budgeting process Lead staff in understanding metrics around system uptime and identify systems needing enhanced focus for improvement Act as technical lead and escalation point for technical teams, internal/external customers, and vendors Seek and capitalize upon opportunities to increase customer satisfaction and deepen relationships through transparent communication and the building of trust Work with technology vendors to implement application upgrades and new technology solutions Own vendor management for applications under your direction, including negotiating Statements of Work, tracking vendor billing, playing an active role in maintenance renewals and holding vendors accountable Ensure applications remain compliant according to banking regulations and security policy Continually improve teams through attracting, retaining, developing, & organizing our talent and capabilities Maintain up-to-date knowledge of the latest and greatest technologies, tools, methodologies, and frameworks for software engineering and engineering management The Ideal Candidate for This Role: The right candidate for this role: Track record of leading cross-functional technology teams in delivering customer-facing digital banking solutions Familiarity with agile delivery methodologies and DevOps practices in a banking environment Is passionate towards coaching individuals to help meet both individual and team needs Is a champion of change who promotes innovative thinking in order to help lead modernization efforts Has successful experience with agile methodologies Desires to work in a fast-paced, high energy environment Takes a very high degree of initiative and has a strong work ethic Operates with integrity and respect for others

Requirements

Bachelors' degree or equivalent work experience
7+ years of experience in technology leadership
Demonstrated success in managing and developing high-performing technology teams
Excellent oral and written communication skills, including the ability to explain technology solutions in business terms, establish rapport and persuade others
Experience with financial forecasting and budgeting practices
Candidates must possess unrestricted work authorization and not require future sponsorship.

Nice To Haves

Experience leveraging AI technologies to enhance digital banking capabilities
Knowledge of digital banking security standards, authentication methods, and regulatory compliance requirements
Strong understanding of the commercial banking landscape, particularly payment products and treasury management solutions
Has proven experience managing digital channel delivery (online and mobile banking platforms) at financial institutions
Deep understanding of web and mobile application development practices, including modern frameworks, APIs, and responsive design principles

Responsibilities

Lead, manage and grow assigned team of technology resources supporting Digital Commercial Banking
Mentor, develop, and guide engineering teams in the alignment and adoption of CoE practices
Establish a collaborative work environment that fosters autonomy, transparency, innovation, and personal growth fostering a fail fast and learn fast environment
Work closely with the team’s Program Manager, Scrum Master and Product Owners to mitigate risk and remove impediments in order to meet project delivery dates
Collaborate with leaders across IT and the Business to manage portfolios of work aligned to our Strategic Imperatives
Actively manage costs, to include forecasts, projections and support of the overall IT budgeting process
Lead staff in understanding metrics around system uptime and identify systems needing enhanced focus for improvement
Act as technical lead and escalation point for technical teams, internal/external customers, and vendors
Seek and capitalize upon opportunities to increase customer satisfaction and deepen relationships through transparent communication and the building of trust
Work with technology vendors to implement application upgrades and new technology solutions
Own vendor management for applications under your direction, including negotiating Statements of Work, tracking vendor billing, playing an active role in maintenance renewals and holding vendors accountable
Ensure applications remain compliant according to banking regulations and security policy
Continually improve teams through attracting, retaining, developing, & organizing our talent and capabilities
Maintain up-to-date knowledge of the latest and greatest technologies, tools, methodologies, and frameworks for software engineering and engineering management