Director of Technical Software Project Management

KPI Solutions•Atlanta, GA

About The Position

The Director of Technical Software Project Management is responsible for leading and overseeing all software-related project initiatives across KPI Solutions' portfolio of supply chain and warehouse automation engagements. This role bridges the gap between software development, systems integration, controls engineering, and client operations to ensure the successful delivery of KPI's intelligent warehouse software platforms — including warehouse management systems (WMS), warehouse execution systems (WES), and warehouse control systems (WCS). The Director will drive project strategy, manage cross-functional teams, and ensure projects are delivered on time, within scope, and on budget while upholding KPI Solutions' reputation for engineering excellence.

Requirements

Bachelor's degree in Computer Science, Software Engineering, Industrial Engineering, or a related technical field.
10+ years of experience in technical software project management, with at least 5 years in a leadership or director-level role.
Demonstrated experience delivering software solutions in the material handling, warehouse automation, supply chain, or logistics industry.
Strong understanding of WMS, WES, WCS, PLC/SCADA systems, and their integration with material handling equipment and robotics.
Proficiency in project management methodologies (Agile, Waterfall, Hybrid) and tools (e.g., Jira, MS Project, Smartsheet, Azure DevOps).
Proven ability to manage large-scale, multi-million-dollar software implementation projects across multiple simultaneous client engagements.
Excellent communication, negotiation, and stakeholder management skills.

Nice To Haves

Master's degree in Business Administration (MBA), Engineering Management, or related field.
PMP, PgMP, or SAFe certification.
Experience with robotics and automation software platforms from KPI technology partners such as AutoStore, Geek+, Hai Robotics, or similar.
Familiarity with cloud-based architecture, APIs, and data integration in supply chain environments.
Experience working with 3PL, eCommerce, retail, or food and beverage distribution clients.
Prior experience at a systems integrator or in a consulting-driven project delivery model.

Responsibilities

Define and execute the software project management strategy in alignment with KPI Solutions' growth objectives and client commitments.
Establish and refine project management methodologies, standards, and best practices across all technical software initiatives.
Collaborate with KPI executive leadership to prioritize the project portfolio and allocate resources effectively across concurrent client engagements.
Contribute to KPI's technology-agnostic approach by evaluating and recommending best-of-breed software solutions for client needs.
Oversee the full lifecycle of technical software projects, from requirements gathering and design through development, testing, deployment, and post-go-live support.
Manage multiple concurrent projects involving WMS, WES, WCS, SCADA, PLC integration, and software for robotics and automation platforms such as AutoStore, Geek+, Hai Robotics, and other KPI technology partners.
Ensure projects meet quality standards, client expectations, and contractual obligations.
Identify and mitigate project risks, removing roadblocks and escalating issues as needed.
Coordinate closely with KPI's systems integration and consulting teams to align software deliverables with overall facility design and automation strategy.
Lead, mentor, and grow a team of technical project managers and coordinators.
Foster a culture of accountability, continuous improvement, and technical excellence consistent with KPI Solutions' values.
Conduct performance evaluations, set professional development goals, and support career advancement within the team.
Recruit and retain top talent in a competitive market for technical project management professionals.
Serve as the primary liaison between software engineering, systems integration, controls engineering, sales, and client stakeholders.
Partner with KPI's solutions architects and engineers to ensure software deliverables integrate seamlessly with material handling systems, conveyors, sortation equipment, AS/RS, AGVs/AMRs, and robotic systems.
Coordinate with client operations teams during system commissioning, user acceptance testing (UAT), and go-live events.
Collaborate with KPI's Lifetime Services team to ensure smooth transitions from project delivery to ongoing support.
Develop and manage software project budgets, forecasts, and resource plans for software project engagements.
Track software project financials, including labor costs, vendor expenses, and margin performance.
Provide regular reporting on software project status, KPIs, and financial health to senior leadership.
Implement and continuously improve project management tools, dashboards, and reporting mechanisms.
Drive adoption of Agile, hybrid, or other appropriate methodologies tailored to KPI's software delivery environment.
Establish lessons-learned processes and ensure knowledge transfer across projects and client engagements.