Director of Surgical Services - Surgery - Sharp Metropolitan Medical Campus - Variable Shift - Full Time

Sharp Healthplan•San Diego, CA

46d•$100 - $157

About The Position

Responsible for the strategic planning, business development and growth of surgical services for the Sharp Metropolitan Medical Campus (SMMC). The Director develops collaborative relationships with medical directors, medical groups, and the community to enhance the image of SMMC and Sharp HealthCare and who will demonstrate exemplary leadership skills in surgery by being identified as an expert within both Sharp HealthCare and the community. The Director of Surgical Care develops and supports the integration of surgical service line utilization across Sharp HealthCare through the development of systems and programs to ensure quality outcomes for the community we serve; and evaluates and coordinates clinical research studies for the surgery population in conjunction with the medical directors. Coordinates the integration of financial, clinical and quality issues for all Operating Rooms, Business Services, and Sterile Processing, providing services for high level disinfection and sterilization throughout SMMC.

Requirements

Master's Degree in Nursing
5 Years Clinical experience in surgical/perioperative services.
5 Years Management experience.
California Registered Nurse (RN) - CA Board of Registered Nursing -REQUIRED
AHA Basic Life Support for Healthcare Professional (AHA BLS Healthcare) - American Heart Association -REQUIRED
Graduate degree is required upon hire or completed within six months of hire date. If candidate has BSN, then MSN or related graduate degree (MHA, MBA, MPH) is acceptable. If candidate does not have BSN, then graduate degree must be MSN.
Affiliation with professional, National Association in specialty.
Ability to exercise sound judgement in business decisions and to critically analyze and problem solve complex and global issues as well as manage solutions at a detailed level.
Ability to facilitate and or lead large, diverse, multidisciplinary teams.
Ability to collaborate and build partnerships with physicians, entity and system projects or work teams.
Ability to analyze and problem solve at complex global levels as well as manage solutions at a detail level.
Ability to provide high quality customer service to all customers served.
Knowledge of regulatory and accreditation agency standards.
Technical knowledge of organization and care delivery systems.
Advanced computer skills and data analytics to include experience with electronic mail, spreadsheets, and various customer service database programs.

Nice To Haves

Doctorate in Nursing
Union environment experience.
Certified Perioperative Nurse (CNOR) - Competency & Credentialing Institute (CCI) -PREFERRED
Six Sigma Green Belt Certification - Various-No accreditation board -PREFERRED
Lean Certification - Various-Employee provides certificate -PREFERRED

Responsibilities

Coordinates and directs the strategic planning and marketing process for surgical services within the SMMC.
Determines direction, goals, and objectives of assigned areas and links to appropriate hospital and medical group personnel for implementation of strategic plans.
Directs planning for multiple product lines, inclusive of financial planning, and clinical quality care for appropriate integration of SMMC.
Coordinates the appropriate use of resources for service line development throughout the system.
Develops and coordinates the monitoring of quality outcome for the surgical patient population and ensures timely performance improvement activities to ensure optimal quality outcomes.
Ensures organizational compliance with legislation and regulations as they impact assigned areas.
Develops programs that address the community health care needs for the surgical field.
SMH Operating Room: Ensure high level of quality care and services for patients by coordinating and communication operational procedures to staff and physicians. Evaluate and modifies processes.
SMH Business Services: Directs and implements the administrative processes and resources of an inpatient medical or specialty services facility. Ensures quality care and services for patients by implementing systems and operational procedures to coordinate service delivery.
JSB Operating Room: Ensure high level of quality care and services for patients by coordinating and communication operational procedures to staff and physicians. Evaluate and modifies processes.
JSB Business Services: Directs and implements the administrative processes and resources of an outpatient medical or specialty services facility or clinic. Ensures quality care and services for patients by implementing systems and operational procedures to coordinate service delivery.
SMB Operating Room: Ensure high level of quality care and services for patients by coordinating and communication operational procedures to staff and physicians. Evaluate and modifies processes.
SMMC Sterile Processing: Ensure high level of quality by coordinating and communication with reprocessing of surgical instruments, to include, water quality, equipment, and staff workflow adherence to practice standards and collaborates with diagnostic and procedural units performing High Level Disinfection (HLD) to ensure campus standardization of practices in order to meet regulatory requirements.
Holds self and others accountable for the meeting of customer satisfaction goals for assigned units or departments. Acknowledges dissatisfaction and follows through on agreements or actions. Aligns expectations with organizational vision and service-culture initiatives.
Recognizes and initiates opportunities for improvement in patient/family service.
Recognizes and initiates opportunities for improvement in physician service.
Recognizes and initiates opportunities for improvement in employee service.
Recognizes and initiates opportunities for improvement in interdisciplinary team member service.
Leads action team in problem solving and innovating to improve customer satisfaction.
Develops new area of expertise in the area of service competency.
Holds self and others accountable for the quality of patient care delivered and for operational excellence for assigned units or departments. Develops, sets and/or enforces regulatory and patient care standards of care in response to identified patient needs.
Establishes specific quality goals, connecting the vision to the necessary actions and long-term strategies.
Demonstrates improved quality or operational outcomes due to intervention with other staff, clinicians or physicians.
Recognizes physician needs and concerns and initiates opportunities for improvement.
Recognizes patient needs and concerns and initiates opportunities for improvement.
Develops new area of expertise in the area of quality competency.
Establishes and holds self and others accountable to meeting goals related to developing an effective workforce within assigned departments or units. Complies with all contract agreements and human resource, regulatory and organizational policies. Completes all manager initial, ongoing and/or annual competencies.
Leads groups in developing and implementing strategic plan to implement organization vision and/or service-culture initiatives.
Mentors others in developing new skills and assuming new responsibilities.
Increases retention rate (or reduces turnover) of select group of staff.
Facilitates the constructive resolution of intergroup/interdisciplinary conflict.
Leads initiative that results in improved teamwork and/or building more effective relationships.
Decreases occurrences of unsafe work practices and/or worker's injuries.
Develops new area of expertise in the area of people competency.
Accountable for unit(s) financial goals as agreed upon with supervisor (e.g. expense per unit of service, productivity, salary dollars, supply costs, etc.)
Recognizes and initiates opportunities for improvement in the financial performance of the unit or department.
Decreases costs of unsafe work practices and/or worker's injuries.
Develops new area of expertise in the area of financial competency.
Contributes to Sharp Healthcare's organizational vision, mission and values related to being a San Diego community partner.
Donates time to community programs.
Supports fundraising/donation initiatives.
Recognizes opportunities for community partnership and initiates evaluation of benefits, costs and desired outcomes.