Director of Student Union Complex

McNeese State University-posted about 1 month ago
$55,000 - $60,000/Yr
Full-time • Director
Lake Charles, LA
501-1,000 employees
Educational Services
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In January of 2026, McNeese will open a new, state-of-the-art student center. The facility will be instrumental to elevating the student experience and a space that cultivates campus life. The center will also be a hub for departmental programs and events hosted by external entities. A director will be hired to serve as the lead administrator to manage the general operations of the facility. The Director of Student Union Complex will be responsible for the following:

  • Serve as the primary administrator responsible for day-to-day oversight of Student Union Complex, managed venues, and common areas
  • Supervise, guide, and effectively lead professional and student staff employed in the Student Union department
  • Build relationships with external partners to cultivate usage of student union venues by off-campus persons to generate alternative revenue
  • Compose an annual budget for the Student Union department based on money allocated for operations each fiscal year and special appropriations provided incrementally
  • Serve as an additional campus program development and implementation professional
  • Network with campus professionals and student organizations to increase usage of student union venues for programs and activities
  • Collaborate with campus departments and student organizations to conduct campus programs and activities in the student union and adjacent areas
  • Responsible for understanding, interpreting, formulating, and evaluating policies and procedures related to the McNeese Student Union and other managed venues
  • Oversee and operate the management of reservations for venues in Student Union facilities using the University's electronic facilities use request system
  • Oversee the management and maintenance of equipment used in the student union
  • Oversee the management and maintenance of furnishings, A/V, and other items located in the student union
  • Facilitate and assign venue setups
  • Coordinate and review facility daily logs and venue inspections to determine ways to address issues that may arise
  • Maintain inventory of furnishings, equipment, and supplies
  • Coordinate pre-use walkthroughs and post walkthroughs with groups that utilize student union venues
  • Perform safety and risk management assessments of student union venues and other areas controlled by the Student Union department
  • Complete daily inspections of Holbrook Student Union to determine matters that need to be addressed to determine needs for facility improvements and effectively communicate them with the appropriate university partner(s)
  • Order and maintain equipment and supplies
  • Address facility projects/improvements as deemed necessary and directed by supervision
  • Connect with members of the local community to promote usage of the student union for meetings and events to drive additional revenue to the facility
  • Communicate and collaborate with the Office of Facilities and Plant Operations to prevent and address facility issues that may arise.
  • Compile assessment data for usage of student union venues and contribute to quarterly, semi-annual, and annual reports
  • Serve as a supervisor of any student union-specific professional employees, graduate assistants, and student employees
  • Perform other office duties as assigned
  • Other duties assigned by supervisor or higher authority
  • Bachelor's degree from an accredited institution
  • At least three years of related professional experience
  • Evidence of strong leadership capabilities
  • Ability to quickly and efficiently resolve problems
  • Previous experience working in facility management or event coordination
  • Budget management experience
  • Experience working in a position that required safety and risk management practices
  • Excellent written and verbal communication skills
  • Experience with building inspections and maintenance upkeep
  • Ability to work frequent evenings, nights, and weekends for special events with prior notice
  • Understanding of using computer software needed to complete job duties such as a medical records system, Microsoft Office 365, Banner (or other) student information system, case management software, and a campus portal platform
  • Ability to lift at least 25 pounds
  • Ability to report to campus for urgent situations
  • Evidence of an energetic, student-centered approach to completion of work duties and program development
  • Master's degree from an accredited institution
  • Five years or more of related experience
  • Knowledge of college, state and federal standards applicable to duties performed
  • Experience supervising full-time employees, graduate assistants/interns, student workers, and other support personnel
  • Experience formulating assessment and generating data/action reports based on findings
  • Previous experience coordinating programs and activities for small and large groups
  • Comprehensive retirement programs through the State of Louisiana or Optional program
  • Supplemental retirement accounts (403B and 457) pre-tax and roth versions
  • Health Insurance
  • Life Insurance
  • Supplemental Insurance to include Vision, Life, Dental, Cancer, Intensive Care, Short Term Disability and more
  • Paid holidays
  • Tuition fee reduction program for eligible employees and dependents
  • Leave accrual and carryover
  • and many other on campus perks/discount programs.
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