Director of Student Success, Smeal College of Business
About The Position
The Smeal College of Business seeks an experienced Director of Student Success to lead the strategic development and delivery of programs that support the academic and professional success of nearly 6,000 undergraduate students in the Smeal College of Business . Extensive knowledge of university policy and procedures that apply to the matriculation and the academic, personal, and professional development of undergraduate students is required. For full consideration, applicants must submit a resume/CV and Cover Letter with their application. Key responsibilities of this individual include: Strategic development and delivery of programs that support academic and professional success Lead and manage a portfolio of high-impact initiatives, including coordinating FIRST@Smeal Program, the Business First-Year Seminar, and administering scholarship awards Direct major exploration programs Provide strategic leadership and direction to a team of advisers and program specialists, supervising staff, conducting performance evaluations, delivering constructive feedback, and supporting ongoing professional development Additionally, the director meets with prospective students and families and participates in various college programs such as Accepted Student Events, New Student Orientation, Spend A Summer Day, and other programs as assigned. This position requires interaction with students, parents, faculty, and various college staff members and may require occasional weekend and evening hours. The successful candidate will have: Master’s Degree with 8+ years of academic advising experience, including 3+ years as a manager hiring, training and completing performance evaluations for full-time employees A strong background in academic advising with a proven track record and commitment to serving students with varied life experiences and educational needs Excellent interpersonal and communication skills, strong attention to detail, commitment to honor and integrity, sensitivity to the needs of others Efficiently manage time, balance multiple responsibilities, and adapt to change This position is supportive of flexible work arrangements when aligned with the ability to meet the needs of the unit and the essential duties of the position. Questions related to flexible work arrangements should be directed to the hiring manager during the interview process.
Requirements
- Master’s Degree with 8+ years of academic advising experience, including 3+ years as a manager hiring, training and completing performance evaluations for full-time employees
- A strong background in academic advising with a proven track record and commitment to serving students with varied life experiences and educational needs
- Excellent interpersonal and communication skills, strong attention to detail, commitment to honor and integrity, sensitivity to the needs of others
- Efficiently manage time, balance multiple responsibilities, and adapt to change
Responsibilities
- Strategic development and delivery of programs that support academic and professional success
- Lead and manage a portfolio of high-impact initiatives, including coordinating FIRST@Smeal Program, the Business First-Year Seminar, and administering scholarship awards
- Direct major exploration programs
- Provide strategic leadership and direction to a team of advisers and program specialists, supervising staff, conducting performance evaluations, delivering constructive feedback, and supporting ongoing professional development
- Meets with prospective students and families and participates in various college programs such as Accepted Student Events, New Student Orientation, Spend A Summer Day, and other programs as assigned.
Benefits
- Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being.
- In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time.
- One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children.
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What This Job Offers
Job Type
Full-time
Career Level
Director
Number of Employees
5,001-10,000 employees
