Director of Student Success – Future Opportunities

Aviation Institute of Maintenance•Fremont, CA

2d•$80,000 - $95,000•Onsite

About The Position

The Director of Student Success is critical to ensuring our students are supported, engaged, and successful from enrollment through graduation and into meaningful employment. In this role, you will lead across Student Services and Career Services , aligning teams, systems, and strategies to drive measurable outcomes in retention, certification, graduation, and job placement.

Requirements

Associate's degree
5+ years of experience in student services, career services, human resources, recruiting, or a related student-support field
Proven success in a performance-driven environment with documented measurable outcomes
Experience leading teams and managing performance
Strong analytical and organizational skills with the ability to interpret data and drive action
Student-focused mindset with a commitment to service excellence
Proficient with Microsoft Office and willing to learn new systems
A positive, team-oriented approach and willingness to work outside regular business hours and travel locally or overnight as needed

Nice To Haves

Bachelor's or master's degree preferred

Responsibilities

Lead the Full Student Lifecycle Design and lead campus-wide retention and persistence strategies
Partner closely with academic leadership to identify at-risk students and implement timely interventions
Ensure students stay on track to meet academic, FAA certification, and graduation milestones
Drive Certification and Graduation Success Oversee processes tied to FAA certification readiness, testing milestones, as well as accurate scheduling, follow-up, and reporting of FAA written exams and related requirements
Lead graduation preparation activities, including exit interviews, completion reviews, and transition planning
Oversee Career Readiness and Graduate Placement Lead strategies focused on job readiness, professionalism, and placement outcomes, including ensuring that students and graduates receive high-quality coaching
Build and maintain strong relationships with employers and industry partners
Lead, Develop, and Inspire Teams Directly supervise student services and career services staff
Coach, mentor, and develop team members while fostering accountability and collaboration
Promote a unified culture that emphasizes proactive support and measurable outcomes
Support onboarding and training of new staff
Use Data to Drive Decisions Monitor retention, certification, graduation, and placement data on a weekly, monthly, and quarterly basis
Analyze trends, identify risks, and implement improvement strategies
Ensure accurate documentation and reporting in student information systems and dashboards
Maintain compliance with all applicable institutional, regulatory and reporting requirements
Engage with the Campus Community Represent student success during new student orientation and campus events
Lead or support career fairs, employer engagement events, certification readiness sessions, and commencement activities
Participate in program advisory committee meetings