Director of Student Services

The Refrigeration School, Inc. • Phoenix, AZ

1d

About The Position

Coordinates, manages and supervises activities of Student Services personnel who
are engaged in the process of assisting and serving students.

Requirements

• Bachelor’s degree from four-year college or university and minimum two years’ experience in related field.

Nice To Haves

• Bachelor’s degree and a minimum of ten years related experience is strongly preferred.

Responsibilities

• Assures compliance with laws, regulations and standards at local and national level regarding student service practices and maintains current knowledge and practical application of same
• Leads retention efforts for the school and ensures retention budgets are achieved
• Formulates, develops and enforces student policies and procedures which foster and promote student learning and which support the educational program
• Manages the Ability to Benefit program and ensures all appropriate regulations and procedures are followed.
• Calculates, Tracks and Advises all students regarding Standards of Academic Process.
• Hire, train, conduct performance reviews, supervise and support all student services staff
• Develops and maintains programs for student assistance in areas relating to housing, academic and personal counseling, transportation, and other relevant coping skills
• Maintains accurate student attendance, academic and financial records; maintains records for audits
• Complete weekly and/or monthly reports as directed
• Identify potential problems and solutions through effective analysis of reports
• Interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Mandatory attendance at semi-annual graduation

Benefits

• Competitive benefits package including Medical, Dental, and Vision (with Company paid employee only dental & vision option) plus access to virtual doctor’s visits
• Flexible Spending Account and Health Savings Account options
• 401(k) Employer Match
• Short- & Long-Term Disability – Company Paid
• Basic Life Insurance – Company Paid
• 11 Paid Holidays
• Your Birthday off – Company Paid
• 2 weeks PTO – 1st yr.
• Tuition Reimbursement
• Employee referral bonus program
• Headspace membership – Company Paid
• Marquee Health Well-Being Program – Company Paid
• Pet Insurance, Accident Insurance, and other optional insurance plans

What This Job Offers

• Job Type: Full-time
• Career Level: Director