Director of Strategic Projects, Client Delivery

Cedar Gate Technologies IncHouston, TX
1dHybrid

About The Position

Cedar Gate is seeking a hands-on, experienced project management leader to oversee complex, high-impact initiatives within internal strategic programs and enhance client satisfaction with our enterprise client delivery. This position is ideal for a delivery-focused professional who excels at driving greenfield project creation from inception through production and enjoys being deeply involved in execution, problem-solving, and team leadership. In this role, you will lead and mentor a team of project managers who manage multiple concurrent initiatives. You will ensure projects are well-scoped, actively tracked, and delivered on time by managing timelines, dependencies, risks, and resources. You’ll also play a key role in strengthening project management standards, tools, and workflows, helping to achieve results that are consistent, visible, and accountable. Working closely with client stakeholders and cross-functional subject matter experts, you will serve as a delivery leader, resolving issues, guiding decisions, and keeping initiatives moving forward. This position offers the opportunity to make a direct, tangible impact by improving how work gets done and ensuring both internal and external priorities are executed efficiently and effectively.

Requirements

  • Over 15 years of professional experience with significant advancement in Project Management or Professional Services.
  • Minimum of 8 years of experience in healthcare, including Data Analytics, Capitation, Population Health, Revenue Cycle Management, Clinical Quality Measures, or related areas.
  • Strong ability to communicate with executives and clients and be comfortable presenting in front of large groups
  • Greenfield project creation and strategic project portfolio planning experience
  • Strong understanding of the use of project/software development workflow tools
  • Experience leading and training project managers in a management position
  • Strong understanding of software development processes and requirements
  • Willing to travel to client and executive meetings when necessary, typically less than 25%.
  • Must be able to work and communicate with the client, including the ability to understand the client's requirements and troubleshoot implementation issues
  • Ability to persuade, encourage, and motivate others while actively listening to them
  • Currently eligible to work in the U.S. without assistance in getting an employment visa or work authorization.

Nice To Haves

  • Project Management Certifications (PMP, PgMP, or equivalent) strongly preferred
  • Master's Degree preferred

Responsibilities

  • Oversee Project Managers who manage all internal strategic projects or client delivery projects, ensuring they deliver projects effectively, on time, and within project scope.
  • Define and oversee the definition of project standards and best practices
  • Oversee portfolio-level activities, recognize cross-project dependencies and resource conflicts, and initiate discussions with senior leadership to resolve
  • Maintain and improve a formal process for client and senior leadership communication and management of portfolio-level activities
  • Work with senior management to prioritize various initiatives to keep them aligned with company goals
  • Oversee and coach project managers on their relationships with clients and internal stakeholders.
  • Work with program and project leadership to communicate priorities to functional teams
  • Establish clear goals, responsibilities, competencies, and development plans for each team member, and keep an eye on progress to help everyone succeed.
  • Mentor team members and contribute to their overall development
  • Engage and maintain relationships with stakeholders across the firm to effectively navigate the organization
  • Simplify complex topics and create innovative solutions for issues
  • Serve as an escalation point for the client relationship challenges related to client delivery and project management.
  • Ensure team members are appropriately trained to handle day-to-day activities.
  • Provide coaching and performance feedback through one-on-one meetings, staff meetings, and other communication as appropriate.
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