Director of Strategic Accounts

Health Recovery Solutions•Hoboken, NJ

43d•Remote

About The Position

The Director of Strategic Accounts will report to the Vice President of Strategic Accounts. The Client Growth team is part of the Revenue Organization and reports up to the Chief Commercial Officer. In this role, you will serve as the Commercial-facing representative to our existing clients and act as a trusted advisor in helping them grow and expand beyond their current programs, solutions and services. Your primary objectives will be to identify expansion, cross-sell, and upsell opportunities and convert those into meaningful revenue growth for HRS.

Requirements

Minimum 6 years of experience in account management, sales, business development, or consulting
Proven success in building and managing executive-level relationships at health systems
Demonstrated success in upsells and expansion revenue generation
Strong verbal and written communication skills
Deep interest and/or experience in healthcare technology
Ability to understand and articulate operational and technical product capabilities
Self-starter with strong sense of accountability
Comfortable working cross-functionally with product, engineering, and marketing teams to drive client satisfaction and outcomes

Responsibilities

Build and maintain strategic relationships at the executive level
Lead and execute strategic account growth plans
Identify and close opportunities including new programs, solutions and services
Serve as escalation point for internal and external client needs
Collaborate with Client Strategy team to prepare and, when appropriate, lead business reviews
Build client champions and convert them into HRS evangelists
Partner cross-functionally with internal stakeholders to ensure long-term client success