Director of Strategic Accounts - Avendra International
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About The Position
The Director of Strategic Accounts is dedicated to managing the comprehensive business relationships with Luxury hotel clients, a key Avendra business segment. The Director of Strategic Accounts strives to understand the client's business strategy, business objectives and goals, and builds deep account relationships from a service and economic perspective, ensuring high customer satisfaction with existing Avendra programs and greater penetration of Avendra offerings. The Director of Strategic Accounts works with the Vice President, Branded Hotel Account Management to design and execute comprehensive account plans which ultimately retain clients long-term, by delivering Avendra value (resources, expertise, and services) appropriately aligned with client goals and objectives. The Director of Strategic Accounts, will have direct responsibility for a group Luxury hotel clients as well as provide project management, analytical and other support for key clients managed by the Luxury Hotel Account Management team. The Director's role is to lead with fulfillment of business imperatives and strategic objectives outlined in the client plans for a select group of clients for which this role is directly responsible. In addition, the Director will have responsibility for the management of complex projects for their own client base and for other assigned luxury client initiatives which would involve effective internal liaison efforts with Strategic Sourcing departments and other Avendra support organizations.
