Director of Stores

BRAHMIN LEATHER WORKS LLC•Fairhaven, MA

About The Position

For over 40 years, Brahmin has been designing luxury handbags that spark confidence in the people who carry them. Our croc-embossed Melbourne leather has been our signature since our start in 1982 and is well-loved for its one-of-a-kind texture. Each product is thoughtfully engineered for both fashion and function, using the finest materials sourced globally. Be a part of the Retail team to deliver an elevated customer experience across our store fleet while driving profitable, scalable growth. ABOUT THE TEAM The Director of Stores reports to the CEO and leads the retail organization across the store fleet. Direct reports include the Retail Operations Manager, Field Sales Manager, Store Managers, and Merchandising Coordinator. This role leads Sales, Operations, and Merchandising as one integrated retail function—driving execution, accountability, and financial performance across the store fleet. YOUR IMPACT This role is accountable for delivering the retail P&L through people, product, and execution across the store fleet. The Director of Stores drives profitable, scalable growth by leading a high-performing team, ensuring disciplined operations, and delivering a consistent, elevated brand experience.

Requirements

Bachelor’s degree in Business, Retail, or related field
7–10+ years of multi-unit retail leadership experience
Proven ownership of P&L and delivery of profitable sales growth
Strong leadership presence with the ability to influence and lead across functions
Deep understanding of retail operations, merchandising, and customer experience
Strong financial acumen with the ability to translate data into action
Highly organized with a strong sense of ownership, accountability, and execution

Responsibilities

Own total retail business performance including Sales, Margin, and Profitability
Own full P&L responsibility, including budgeting, forecasting, and expense management
Set and drive financial targets, and KPIS across the store fleet
Drive sales performance through the Field Sales Manager and Store Managers
Own core KPIs including conversion, UPT, DPT, Margin, and selling behaviors
Own payroll strategy and productivity (SPH) to align labor with sales performance
Identify risks and opportunities and take action to protect and drive profitability
Ensure reporting translates into clear actions and measurable results
Lead and develop the Retail Operations Manager, Field Sales Manager, Store Managers, and Merchandising Coordinator
Build a high-performing, accountable leadership structure across the store fleet
Build and evolve organizational structure, role clarity, and succession planning to support long-term growth
Drive performance management, coaching, and accountability at all levels, anchored by clear performance cadence and store-level action plans
Lead field employee relations strategy in partnership with the Field Sales Manager and Human Resources
Ensure onboarding, training, and development programs are executed with consistency
Own operational excellence across the store fleet through the Retail Operations Manager
Ensure consistent execution of policies, procedures, and brand standards
Translate strategy into clear direction and drive rapid execution across field teams
Oversee new store openings, including systems, setup, and operational readiness
Ensure stores are equipped with the tools, supplies, and infrastructure required to perform
Own POS, systems, and store technology performance in partnership with IT
Own inventory integrity, shrink strategy, and operational compliance
Remove operational barriers and lead process improvements to increase efficiency and scalability
Drive product performance across the store fleet by protecting top sellers and optimizing assortment in partnership with Planning and the Merchandising Coordinator
Own pricing and promotional strategy across the store fleet to drive sales and protect margin
Own product and visual merchandising execution through the Merchandising Coordinator, ensuring clean, consistent brand standards across all locations
Ensure timely and accurate product flow from inbound to floor to protect in-stock position
Define and elevate the end-to-end customer experience across all locations
Partner with Marketing to execute promotions, events, and traffic-driving initiatives