Director of Start-Ups and Integration

NorthStar Anesthesia•Irving, TX

6h•Remote

About The Position

This role oversees new contract start-up and integration activity at the enterprise-level, ensuring strategic alignment, cross-functional coordination, and readiness for anesthesia services on Day 1. The successful candidate will be proactive, comfortable pivoting between strategy and hands-on execution, as the function matures and scales at the organization. This position can be performed from anywhere within the United States. Candidates must have reliable internet access and be able to work effectively in a virtual environment. Work site attendance may be required from time to time in accordance with business conditions.

Requirements

Bachelor’s degree required; advanced degree preferred
Executive presence and ability to bring a consultative approach to client interactions
Demonstrated project management skills with ability to lead complex initiatives independently
Experience influencing stakeholders across multiple functions
Experience in healthcare, practice management, or anesthesia strongly preferred
Advanced Microsoft Office skills, in particular Microsoft PPT; ability to learn company-specific systems quickly
Exceptional communication and interpersonal skills with a collaborative approach
Strong organizational and problem-solving skills; ability to multi-task and prioritize effectively
Orientation toward continuous improvement and adaptability
Friendly and professional demeanor
Excellent verbal and written communication skills, ability to communicate across a broad spectrum of stakeholders (e.g., external and internal executives, front-line clinicians, and corporate teams)
Ability to think creatively and be highly driven, self-motivated, and highly organized
Ability to complete recurring reports, write business reports, compose memos/letters, write reports, summaries or work/projects
Ability to create and deliver presentations to clients, staff and others
The ability to maintain confidentiality in business interactions for improper disclosure would be contrary to professional ethics and would likely cause serious organizational conflict
Organizational and planning skills
Communication skills both verbal and written
Change management
Strategic thinking
Initiative
Teamwork orientation
Attention to detail and accuracy
Problem solving/analysis
Adaptability
Time management

Nice To Haves

PMP or Lean Six Sigma certification preferred

Responsibilities

Independently design and drive project plans for each start-up, with an eye to stakeholder buy-in, communication, and efficiency
Personally manage project activities, including meeting coordination and agendas, follow-up notes, communication plans, deliverable creation, and project updates to stakeholders
Manage external client communication and stakeholder management from Business Development hand-off to go-live
Identify barriers and risks to success; independently mitigate them as appropriate, and escalate to the executive team as needed
Create and execute on risk-mitigation strategies and/or facilitate changes in strategy when barriers arise
Create systems to monitor and evolve business processes to scale the start-up function across the enterprise
Accountable for the operational and clinical success of start-ups and go-lives
Ensure anesthesia services are transitioned safely and effectively to NorthStar on day one
Accountable for clear executive and internal communication, as well as risk escalation/mitigation
Accountable for managing client expectations throughout the start-up period
Build on and refine existing project planning and project management tools for the start-up process
Make recommendations to individual departments and functions on process enhancements, communication strategy, project management tools and deliverable(s)