DIRECTOR OF STANDARDIZATION

Compass Group•Oak Lawn, IL

17d•$110,000 - $120,000

About The Position

The Director of Standardization plays a key role in driving operational excellence by identifying and implementing strategic initiatives across all service lines and addressing client-specific systemwide requests. This role aims to enhance business efficiency through innovation and ensure successful execution of large-scale projects that support client retention and satisfaction. Success in this position requires strong cross-functional collaboration, project management, and analytical skills.

Requirements

Bachelor’s degree required; PMP and/or Lean Sigma certification preferred.
Minimum 5 years of experience managing large, complex projects.
Demonstrated success in change management and driving cross-functional initiatives.
Strong ability to lead and influence without direct authority.
Excellent problem-solving and business analysis capabilities.
Effective communication skills across all organizational levels.
Proficient in Microsoft Office Suite.
Preferably live in the greater Chicago market with the ability to travel as needed, approximately 25%.

Responsibilities

Serve as a liaison between operations, field support, and clients to align strategies and business objectives.
Use data analytics to identify and prioritize initiatives.
Develop strong relationships with key stakeholders to facilitate communication and change adoption.
Lead project planning efforts including scope definition, resource allocation, timelines, and success metrics.
Promote and share best practices across the region to foster continuous improvement.