Director of Software Quality

Crio Inc.

1d•$175,000 - $195,000•Remote

About The Position

The Director of Software Quality is a senior engineering leader responsible for the strategy, execution, and organizational health of the software quality function at CRIO. This is a transformational leadership role where you will define and execute a truly holistic quality strategy that will have a real impact on patient outcomes and accelerate company growth. Reporting to the VP of Engineering, this role directly manages the test automation team and serves as the primary owner of automated quality across the platform. The Director will oversee an active engagement with an external test automation vendor, partner with application engineering teams on coverage strategy, and collaborate with the Director of Quality (manual QA) as a peer. This role is expected to expand in scope over time to encompass the broader quality organization.

Requirements

7+ years of experience in software quality engineering, with a focus on test automation for commercial SaaS applications.
2+ years in a formal leadership or people management role, with demonstrated success developing engineers and driving team outcomes.
Senior-level command of Java and/or JavaScript, with deep experience designing and maintaining API and UI automation suites.
Proven track record owning and delivering on a test automation roadmap.
Experience managing external vendor or contractor relationships, including technical evaluation of deliverables.
Strong communication and influencing skills, with experience working across engineering, product, and operations stakeholders.

Nice To Haves

Experience in healthcare, clinical research, or other regulated software environments; familiarity with 21 CFR Part 11 is a plus.
Experience with cloud-native application architectures and CI/CD tooling, including containerized and parallel test execution.
Background navigating a transition from manual-heavy to automation-first quality practices.
Degree in Computer Science, Mathematics, or a related field.

Responsibilities

Manage and develop a team of three test automation engineers, providing clear goals, regular feedback, and career growth opportunities.
Define team standards, tooling, and engineering practices for test automation.
Mentor engineers across skill levels and identify opportunities to grow the team's technical capabilities over time.
Own and drive the test automation roadmap in partnership with the VP of Engineering.
Lead the design and evolution of automation frameworks, infrastructure, and CI/CD integration across the platform.
Establish coverage standards and ensure alignment between automation investment and product risk.
Manage the relationship with an external test automation partner responsible for restructuring CRIO's automation framework.
Evaluate architectural deliverables, enforce milestone accountability, and escalate risks proactively.
Ensure the engagement produces durable, maintainable outcomes that the internal team can own and extend.
Partner with application engineering teams to triage coverage gaps and align testing priorities with product risk.
Collaborate with the Director of Quality to develop and execute unified, holistic automated and manual testing strategies, reduce duplication, and ensure consistent standards across the quality function.
Contribute to engineering planning, sprint reviews, and architectural discussions as a quality advocate.