Director of Social Services

Westhab Inc.•New York, NY

14h•$60,000 - $70,000

About The Position

The Director of Social Services will oversee the day to day operation of services at the Shelter, a men’s homeless shelter. He/She will need to work collaboratively with other on-site departments to facilitate effective methods of problem solving and the alignment of strategies.

Requirements

Master’s degree preferred with three years of relevant human service and supervisory experience.
Fluency in Spanish is highly desirable.
Ability to work some evenings and occasional weekends as needed.
Excellent and demonstrated writing ability.
Strong assessment, direct practice, counseling, supervision, community outreach, group leadership and program development experience preferred.
Advanced knowledge of MS Word, Excel and database management skills.
CARES knowledge a plus.

Responsibilities

Manages intake and develops a comprehensive assessment for all new participants.
Develops systems to guarantee the quality and efficiency of casework services.
Ensures that staff appropriately identifies the needs of the clients, provide appropriate referrals and ensures senior case manager and case managers follow up with resources to promote the program participant’s successful achievement of the service plan goals.
Ensures assessments, service plans and interactions with the clients are appropriately documented and completed timely.
Reviews all required case management documentation and any data collection tool in use.
Responsible for the supervision of service staff.
Ensures clear, concise and professional interventions consistent with the Agency’s policies and procedures and evidence based practices.
Provide chart audits and develop correction action plan as needed.
Responsible for building collaboration with community service providers.
Maintains all required documentation/reports and submits all in a timely manner.
Provides crisis intervention and stabilization as needed.
Identifies program needs and makes recommendations.
Represent agency at external meetings/seminars.
Performs related tasks as assigned.
24-hour on call