Director of Security

Monarch Casino Resort & Spa Black HawkBlack Hawk, CO
1d

About The Position

This position is responsible for the planning, implementation, and day-to-day operations of Security/Risk Management for Monarch Casino Resort Spa. The Director’s primary goals are to ensure gaming integrity, protect company assets, and ensure employee and guest safety. The Director of Security develops and implements departmental policies and procedures in compliance with Colorado Division of Gaming regulations, initiates and follows up on a wide variety of training programs, and establishes operational procedures for activities such as fire prevention and traffic control, guarding and patrolling physical property, monitoring of staff involved with classified information, and investigation of accidents and criminal acts.

Requirements

  • Bachelor's degree or higher from an accredited four-year college or university.
  • 5+ years casino security management experience, with 10+ years in security-related field.
  • Exceptional problem-solving skills.
  • Ability to remain calm under pressure and in volatile situations.
  • Basic knowledge of computer programs such as the MS Office suite.

Responsibilities

  • Designs and implements workflows and procedures that support the overall goals of asset, guest, and Team Member protection.
  • Confers with property General Manager and departmental leaders to formulate policies, identify gaps and determine need for programs, and develop/implement training to address such needs.
  • Works with representatives of local government to ensure cooperation and coordination of property activities with gaming regulators, law enforcement, and firefighting agencies.
  • Maintains accurate and thorough departmental and incident records and reports. Disseminates reports to department leaders as needed and follows up accordingly.
  • Conducts workplace investigations and/or collaborates with other members of the Investigation Committee to conduct investigations.
  • Prepares the annual security budget and monitors and reports on the budget monthly.
  • Ensures that all security equipment is accounted for, maintained, and working properly. Responsible for the property radio system and the controlled key management system.
  • Identifies and resolves problems in a timely manner and prevents future issues; develops innovative and effective solutions.
  • Responsible for effectively managing, delegating duties, and the performance and development of department staff; inclusive of interviewing, hiring, training, evaluating, coaching, and termination of staff as required.
  • Manages difficult situations or guests for positive resolutions.
  • Makes recommendations to executive management for improvements to Security and Safety programs.
  • Performs other related duties as required and assigned.

Benefits

  • Enhanced health, dental, and vision insurance, along with a flexible spending account.
  • Education, tuition, and certification reimbursement (up to $6,000 per calendar year).
  • Growth opportunities available within the department/company.
  • Access the team dining hall with one free hot meal per shift.
  • Company-matched 401k.
  • Paid time off and six observed holidays.
  • Save your gas and mileage on your car! Check out these convenient casino bus routes at www.casinoshuttle.com or www.aceexpresscoaches.com. As a Team Member of Monarch, we subsidize your bus transportation up to 80%!
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