Director of Security Operations

United Security Group • Boston, MA

274d • $75,000 - $90,000

About The Position

United Security Inc. is one of the fastest growing security services companies in the USA. We work with clients from Boston to Miami and as far west as Iowa. The last 5 years our revenue has grown by 140%! As a result of our incredible success, we are looking for talent to continue accelerating our growth. We are looking for talent to promote and adhere to the core values (People, Integrity, Development and Community) of United Security, Inc. The ideal candidate for a role at USI regularly exhibits support, commitment, good judgment, potential for growth, and goodwill. If you appreciate having a team to support and challenge you to achieve your goals, come build your career at United Security!

Requirements

• Experience in a security retail setting preferred.
• Minimum 2 years experience managing a security staff of at least 15 employees.
• Computer Literacy, minimum 2 years experience working with integrated security systems, and advanced skill level with Microsoft Office.
• Proven Leadership and Problem solving abilities, and excellent written and verbal communication.
• Excellent Organizational Skills and able to multi-task projects.
• Exceptional organizational and listening skills.
• Ability to work independently, with limited supervision.

Nice To Haves

• Bachelor's Degree

Responsibilities

• Assure that all work schedules for regular and special assignments are designed to provide the service in the most effective and efficient manner possible.
• Ensure that trained and qualified security personnel properly staff all posts.
• Assist the Director with the selection of applicants for security positions.
• Conduct initial orientation and monitor on the job and in-service training of newly assigned security personnel.
• Ensure that all security personnel are aware of and perform their duties in full compliance with the facility security operations procedures and location policies, procedures and regulations.
• Ensure that assigned security personnel are kept up-to date on any modifications to procedures, policies, or regulations.
• Work with management in the development and implementation of sound employee relations, development, and retention programs for the location.
• Maintain effective communications with all assigned security personnel.
• Counsel, advise, motivate, and (when necessary) provide discipline and positive reinforcement to personnel assigned to the location.
• Schedule and conduct formal and informal employee performance reviews.
• Prepare and facilitate reviews and approvals for all employee wage/grade changes, promotions, or other changes in job status.
• Schedule standard hours of coverage at least two weeks in advance and ensure that both the working and master schedule is prominently posted for security personnel's review.
• Schedule and supervise special assignments and details at locations as required.
• Prepare all work schedules and weekly payroll time sheets.
• Conduct periodic checks and inspections of assigned security personnel on all shifts to ensure they are properly performing such duties.
• Review and approve all reports, duty logs, etc. submitted by security personnel to the Public Safety Director.
• Assure that the site security operations procedures and post orders manual is maintained and regularly reviewed and updated.
• Ensure timely notification of all serious incidents.
• Assume other duties as required by either Client or United Security, Inc.

Benefits

• Competitive pay, DailyPay!
• Recognition and Reward Programs
• Training and Career Development Opportunities
• Medical, dental, Holidays, vacation, and 401 (k) retirement plan for full time employees
• FREE parking
• MBTA accessible
• FREE dry cleaning of uniforms

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Merchant Wholesalers, Durable Goods
• Education Level: Bachelor's degree