Director of Sales

Hilton • Pittsburgh, PA

118d

About The Position

The Director of Sales is responsible for developing and executing strategic sales plans through various channels including direct sales, marketing, e-commerce, public relations, and community partnerships. This role involves interviewing, selecting, training, scheduling, coaching, and supporting associates to ensure they perform in accordance with established brand or hotel standards and consistent with HHM core values. The Director will utilize internal and external resources and data to create strategic plans that incorporate all business segments, understand sales and business processes, support corporate and hotel goals, and enhance customer value. The position requires identifying customer business requirements and crafting offers that increase revenue share for the hotel. The Director will monitor the sales team's achievement of objectives and take corrective actions as necessary, achieve annual hotel revenue goals, maintain relationships with key accounts, negotiate terms and conditions, prepare and maintain an annual marketing plan, and accept leadership responsibilities by modeling proper selling techniques and effective development of others. The role also includes developing effective presentations and traveling locally to promote the hotel and review competition, while following sustainability guidelines related to HHM's EarthView program.

Requirements

• Four-year college degree required.
• Additional/advanced degree coursework in business administration, marketing, and communications is a plus.
• Previous sales experience in a comparable hotel size and scope required.
• Operations experience preferred.
• Public relations and community marketing experience required.
• Proficient in Excel, Word, Delphi, and access database tools.

Responsibilities

• Develop and execute strategic sales plans through various channels.
• Interview, select, train, schedule, coach, and support associates.
• Utilize internal and external resources to develop strategic plans.
• Understand sales and business processes to support corporate and hotel goals.
• Identify customer business requirements and craft offers to increase revenue.
• Monitor sales team objectives and take corrective actions as needed.
• Achieve annual hotel revenue goals as established in the budget.
• Maintain relationships with key accounts to increase customer satisfaction.
• Negotiate terms and conditions that satisfy customer requirements.
• Prepare and maintain an annual marketing plan with measurable initiatives.
• Model proper selling techniques and commitment to personal development.
• Develop effective presentations for ideas and recommendations.
• Travel locally to promote the hotel and review competition.
• Follow sustainability guidelines related to HHM's EarthView program.

Benefits

• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Free Basic Life Insurance
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• Quarterly Bonuses and Incentives
• Employee Assistance and Wellness Program
• Educational/Professional Development
• Technology Reimbursements

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Accommodation
• Education Level: Bachelor's degree