Director of Sales

Britten, Inc.-posted about 6 hours ago
Full-time • Director
Traverse City, MI
101-250 employees
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Britten, Inc. is a veteran-owned (VOSB), creative production house dedicated to delivering innovative signage, displays, and event branding solutions that make our customers stand out in a crowd. For 35+ years, we’ve leveraged our state-of-the art design, printing, fabrication, and manufacturing capabilities to propel high-impact campaigns and promotional ideas into the world. Always on time, on strategy, and on budget, we build the stuff that helps people, communities, and businesses flourish and prosper. Located in Traverse City, Michigan, this creative production studio known as Britten seeks talented individuals to join our team. We’ve built a reputation for saying "yes" to projects others won't touch. Our people make that possible, individuals who put a premium on thoughtful service, care about the people next to them, and are willing to go the extra mile on projects they touch. Click here to learn more about Britten, Inc. www.britteninc.com We are seeking a Director of Sales who will be a true champion for our sales team - someone energized by our customers, passionate about our brand, and relentless about driving results. This leader will inspire sales generation through strong process, thoughtful training, and a culture of continuous improvement. If you are driven by outcomes, deeply respect disciplined sales systems, align with our core values, and thrive on developing people to push limits and achieve ambitious goals, this role is for you. We want people who align with and can live our core values: We Say Yes We Hustle We Think Bigger We Keep Promises We Build People Up

  • Lead with ownership through Leadership, Management & Accountability (LMA)
  • Drive sales revenue to achieve or exceed annual company targets
  • Report sales performance and key metrics to the EVP of Sales & Marketing, including:
  • Outreach, prospecting, and lead conversion (quotes & opportunities)
  • Booked revenue and pipeline health
  • Champion the sales team by supporting customer needs, solving problems, and removing obstacles
  • Establish and enforce a company-wide lead response process, including method and timeline
  • Provide ongoing coaching, including quarterly scorecard and performance reviews
  • Review and guide large or complex quotes to ensure alignment and profitability
  • Build, document, and continuously improve a streamlined, company-wide sales process
  • Develop sales tools, resources, and playbooks to support training and execution
  • Create and execute a comprehensive sales training program covering product knowledge, pricing, salesmanship, and Salesforce
  • Lead recruiting, onboarding, development, performance management, and retention of sales team members
  • Model and uphold company core values: We Say Yes. We Hustle. We Think Bigger. We Keep Promises. We Build People Up.
  • Please note this job description is not designed to be exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope of the position. Duties, responsibilities and activities may change at any time with or without notice.
  • Bachelor’s degree in business, sales, or a related field required
  • Minimum of 5 years of sales leadership or sales management experience
  • Proven track record of building, implementing, and scaling sales processes
  • Strong understanding of business and management principles, including strategic planning, resource allocation, and team leadership
  • Experience with CRM platforms; Salesforce preferred
  • Highly organized and detail-oriented with the ability to make data-driven decisions
  • Creative, strategic thinker who consistently challenges the status quo
  • Trusted leader with a strong reputation for accountability and follow-through
  • Ability to manage multiple priorities in a fast-paced environment
  • Ambitious, growth-minded, and committed to improving both self and organization
  • Excellent time management skills
  • Strong verbal, written, and active listening communication skills
  • Demonstrated strength in teamwork, relationship-building, and conflict resolution
  • Embraces innovation and continuous improvement in process and policy
  • Self-motivated, enthusiastic, and resilient with a positive leadership presence
  • Results-driven with a strong bias toward action and achievement
  • Aligns with and lives our core values: We Say Yes. We Hustle. We Think Bigger. We Keep Promises. We Build People Up.
  • Sales training experience preferred
  • Medical, Dental and Vision Insurance coverage options
  • 401K with employer match of contribution (Employer match equal to 50% of contributions to the plan, up to 6% of employee’s pay)
  • Paid Holidays
  • Paid Time Off (Full time employees)
  • Educational Assistance
  • Life Insurance-company provided
  • Reimbursement for safety glasses and/or work boots (if position requires and qualifies) Company provided safety, skill development and/or leadership training opportunities
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