Director of Sales

WINDSOR CAPITAL GROUP•Alpharetta, GA

1d•$90,000 - $100,000•Onsite

About The Position

Join our team! Windsor Hospitality thrives in building hospitality careers. We want to design a path of professional growth and give you the keys to such success. We are recognized as a strong partner with warm-hearted hospitality staff nationwide. Windsor Hospitality is looking for our newest Director of Sales! About this Location: This position is located at the Embassy Suites by Hilton in Alpharetta, GA. Perfectly situated in the heart of North Atlanta’s technology corridor, our hotel is surrounded by Fortune 500 companies, shopping, and dining at Avalon and North Point Mall. We’re just minutes from GA 400 and a short drive from Downtown Atlanta. With spacious suites, a thriving business community, and plenty of nearby attractions, you’ll be working in a location that blends Southern hospitality with convenience and opportunity. Why do we need you? To strategically market the property, build an exceptional sales team; develop and implement ongoing initiatives that will positively impact hotel revenues and profits. The position is responsible for selling, administration, planning, and communication. Sales personnel development, ongoing training, coaching and counseling are critical components of this position.

Requirements

Bachelor’s degree in Business Administration, Marketing, Hospitality Management or related field preferred, or an equivalent level of education and experience.
Ability to envision/create new strategic ideas to drive sales and revenues
Proven aptitude analyzing data and industry trends using business intelligence solutions
Ability to form strong internal and external partnerships and influence decision making
Must be a skilled leader, have strong organizational skills, and have thorough knowledge and understanding of hotel operations.
Demonstrate excellent oral, written communication and presentation skills
Master of all steps of the sales process from prospecting, presentation, negotiating, closing, up-selling and building loyalty
Ability to work flexible schedule to include weekends and holidays
Occasional travel required to attend workshops, tradeshows, brand meeting
May require a valid Driver’s license
Proficiency in computer software

Responsibilities

Produce hotel's annual marketing plan and budget, in partnership with on property leaders and corporate support
Establish marketing campaigns and direct sales efforts to achieve business transient, group and banquet/catering goals
Conduct regular financial analysis to measure the effectiveness of campaigns and strategies. Make data-driven decisions to improve ROI on marketing initiatives.
Manage digital marketing, social media, public relations and communications channels. Ensure online hotel content is accurate on all online platforms
Must be able to train and monitor the group and events contractual, legal and risk agreement practices, establish booking guidelines and pricing expectations, full knowledge of sales and events booking platforms and uphold all company policies and procedures associated with managing these systems.
Establish account qualifications criteria and use market research and resources to identify priority markets and accounts; assign sales managers to assure coverage of all major markets
Responsible for the execution of the Sales Incentive Program (creating booking and activity goals, reconciliation of productivity)
Monitor sales production and adjust sales activities, account coverage and sales priorities as necessary to achieve plan goals
Develop new accounts, maintaining existing accounts to produce room sales, and Catering/Banquet sales
Create attractive customer facing packages and sales collateral / presentations following Brand guides
Maintain relevance of catering and banquet menus and conduct regular competitive pricing analysis
Attend trade shows and major market events locally and nationally to promote new business and increase sales for the hotel. Create pre and post trips reports
Connect the performance needs for the hotel with the solutions designed by the Brands, in each key segment the hotel serves.
Work with Revenue Leaders to establish optimal business mix, review and maintain revenue forecasts (group, banquet and catering) to improve accuracy while developing strategies for different demand periods, and review and approve retail and group pricing strategies.
Direct the day-to-day activities of the sales team, plan, organize, and assign work, develop and communicate strategies and goals
Recruit, select, train and motivate sales department to realize their potential and develop individuals for advancement. Assure understanding of position descriptions, goals and standards of performance for sales department personnel; conduct formal annual evaluations and provide ongoing coaching and counseling
Ensure client communication is professional, effective and timely from all sales team members.
Promote teamwork and quality service through daily communication and coordination with other departments.
Develop active communications and close rapport with Convention & Visitors Bureau, National Sales Offices, Planners Associations, Chamber of Commerce, and other sources of sales information and support
Develop and maintain detailed and real time knowledge of all competitor and market activity
Supports and adheres to the core values, the mission statement, service fundamentals, and guest service philosophy as defined by the company
Perform other duties as assigned