Director of Sales

Makeready LLC•San Antonio, TX

5h•Onsite

About The Position

Steeped in tradition and infused with timeless Texas charm, The Menger Hotel seamlessly blends historic grandeur with modern comfort. Its beautifully preserved architecture and elegant interiors echo over 160 years of storied heritage. Located just steps from the Alamo, this Historic Hotels of America landmark stands as a true Texas icon. The Director of Sales is a strategic and hands-on leader responsible for driving revenue growth, market share, and brand positioning for The Menger & Crockett Hotel. This role leads the sales team, develops and executes innovative sales strategies, and builds strong relationships within the local and national marketplace. As a key member of the Senior Leadership Team, the Director of Sales partners closely with operations, marketing, and revenue management to deliver exceptional business results and elevate the guest experience.

Requirements

5–8+ years of progressive hotel sales leadership experience
Proven track record of achieving and exceeding revenue targets
Strong knowledge of the Houston market and key demand drivers
Exceptional leadership, communication, and negotiation skills
Experience with CRM systems, sales analytics, and revenue strategy tools
Ability to think strategically while executing tactically

Nice To Haves

Luxury or lifestyle hotel sales leadership experience

Responsibilities

Develop and execute comprehensive sales and marketing strategies aligned with revenue goals
Identify new business opportunities across corporate, group, and leisure segments
Analyze market trends, competitive set, and demand drivers to inform strategy
Drive top-line revenue through proactive sales efforts and strong account management
Collaborate with Revenue Management to optimize pricing, inventory, and forecasting
Lead weekly sales strategy and pipeline meetings
Recruit, develop, and inspire a high-performing sales team
Build and maintain strong relationships with key clients, partners, and community stakeholders
Represent the hotel at industry events, networking functions, and trade shows
Ensure exceptional service delivery from prospecting through post-event follow-up
Partner with Marketing to drive brand awareness and lead generation
Work closely with Operations to ensure seamless execution of group and event business
Support budgeting, forecasting, and financial planning processes