Director of Sales - Senior Living

Lutheran Life Communities•Crown Point, IN

14d•$102,000 - $102,000•Onsite

About The Position

Start a new career as a Director of Sales at Wittenberg Village Independent and Assisted Living Community! At Wittenberg Village, you’ll begin a rewarding career in a faith-based, mission-driven organization where team members are valued, supported, and called to serve. The Lutheran Home fosters a culture that promotes growth, recognition, and reinvestment into our team. We are seeking a dynamic Director of Sales (on-site, in-person) to lead our sales efforts and drive occupancy in our beautiful Independent and Assisted Living community—exceeding budgeted targets while ensuring customer satisfaction. A key focus of this role will be to lead the team in selling and successfully launching our new cottage product, creating excitement in the market and building strong relationships with prospective residents and families. You’ll guide the sales team through effective strategies, provide compassionate follow-up, coordinate seamless move-ins, and represent the community at both on-site and off-site events. The ideal candidate demonstrates exceptional leadership, communication, and organizational skills, along with a passion for delivering an outstanding customer experience.

Requirements

Minimum four years of consultative/high-touch sales experience, preferably in senior living.
At least two years of supervisory experience.
Experience developing and implementing policies and procedures related to staff and organizational operations.
Demonstrated ability to develop and manage budgets.
Strong oral and written communication skills, including the ability to make effective and persuasive presentations to management, public groups, and boards.
Knowledge and experience using sophisticated CRM technology (Salesforce preferred).
Proficient in Microsoft 365.
Effective team-building and leadership skills, with the ability to engage and motivate others.
Understanding of hospitality, first impressions, and customer-focused service excellence.

Nice To Haves

Bachelor’s degree in marketing, business, or a related field.
Critical thinking skills.
Hospitality or customer service background.

Responsibilities

Lead sales efforts and drive occupancy in our beautiful Independent and Assisted Living community
Exceed budgeted targets while ensuring customer satisfaction
Lead the team in selling and successfully launching our new cottage product
Create excitement in the market and building strong relationships with prospective residents and families
Guide the sales team through effective strategies
Provide compassionate follow-up
Coordinate seamless move-ins
Represent the community at both on-site and off-site events