Director of Sales Training

Cogir Senior Living•Scottsdale, AZ

just now

About The Position

Cogir Senior Living, based in Scottsdale, Arizona, proudly oversees a network of senior living communities spanning 11 states nationwide. As a trusted leader in senior housing, we are dedicated to growth while maintaining our commitment to exceptional care for our residents and a supportive, growth-focused environment for our team members. At Cogir, our culture is rooted in the core values of human focus, creativity, and excellence, which inspire us to continuously improve and achieve excellence in all we do. Join us in our mission to enrich the lives of our residents while building a meaningful and fulfilling career! The Director of Sales Training will play a critical role in enhancing the skills, knowledge, and performance of Cogir's sales team. This position will oversee the design, execution, and evaluation of comprehensive sales training programs, including onboarding, ongoing education, and advanced sales techniques. The Director will also lead the "Train-the-Trainer" initiative, equipping senior Community Relations Directors (CRDs) with the necessary tools to mentor and train others effectively.

Requirements

A Bachelor's degree in Marketing, Business Administration, or a related field is required.
At least seven (7) years of experience in sales training and leadership, with at least 3 years in senior living, hospitality, or a similar industry.
Proven track record of designing and delivering impactful training programs.
Strong leadership and mentorship skills, with the ability to inspire and motivate teams.
Excellent verbal and written communication, presentation, and interpersonal skills.
An analytical mindset is necessary to evaluate training effectiveness and make informed, data-driven decisions.
Proficiency in CRM systems (e.g., Yardi), Microsoft Office Suite, and learning management systems (LMS).
A positive, team-oriented mentality with a passion for serving seniors.
Strong time management and organizational skills.
High initiative, creativity, and professional ethics.
100%. Must reside in one of the 11 states of Cogir operations - CA, WA, OR, AZ, CO, NV, UT, NC, GA, MD, or VA.
Limited travel is required.
Eligible candidates must be located in the Phoenix Metro area.

Nice To Haves

A Master's degree is preferred.

Responsibilities

Sales Training Program Development
Develop and implement strategic training programs that align with Cogir's sales objectives and community needs.
Facilitate orientation for new sales team members, ensuring they are proficient in our offerings, processes, and customer engagement strategies.
Design continuous education programs, including workshops, seminars, and e-learning modules, to upskill the sales team.
Sales Leadership and Mentorship
Establish and lead the "Train-the-Trainer" program, empowering senior CRDs to mentor and train their teams.
Foster collaboration and knowledge sharing within the sales team to promote professional growth.
Serve as a mentor and resource for sales leaders across all Cogir communities.
Performance and Feedback
Monitor and measure the effectiveness of training programs using performance metrics and feedback loops.
Provide actionable insights and strategies to improve team performance and drive sales outcomes.
Collaborate with regional and community sales leaders to address training gaps and challenges.
Community and Team Engagement
Partner with community leadership to align training initiatives with operational goals.
Represent Cogir at sales and marketing events, conferences, and industry gatherings.
Stay updated on industry trends, competitive analysis, and best practices to incorporate into training programs.