DIRECTOR OF SALES TRAINING- ON SITE
1-800-PACK-RAT•Wake Forest, NC
341d
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About The Position
The Training Director is responsible for overseeing the development, implementation, and evaluation of all training programs within the contact center. This role involves identifying training needs, designing curriculum, managing Training and QA leadership teams, and ensuring alignment with business goals by assessing employee skills and performance to optimize overall employee development and organizational effectiveness.
