Director of Sales Senior Living

Illuminus•Oconomowoc, WI

About The Position

Illuminus is seeking a passionate and driven Director of Sales - Senior Living to join our team at The Marquardt, an esteemed community located in Watertown dedicated to enhancing the lives of our senior residents where they can live their light. This role offers an exciting opportunity to be part of a rapidly growing field focused on the future of senior living. As the Director of Sales - Senior Living , you will develop and implement a comprehensive sales strategy for Assisted Living and Memory Care at The Marquardt, an Illuminus Community. Your day will include managing the sales life cycle from beginning to end including building and nurturing leads and inquiries, promoting The Marquardt's long-term history in the community and unparalleled senior lifestyle options, collaborating with community leaders and staff, and meeting or exceeding goals. If this sounds like your ideal job, we invite you to apply. Summary Experience in Assisted Living and Memory Care. Responsible for developing, implementing and monitoring a comprehensive sales strategy for the independent living entrance fee community. Results-oriented, experienced sales professional with ability to close and execute the community’s marketing and advertising initiatives, implement a strategic distribution of sales and marketing tactics to meet or exceed occupancy goals. Spend significant time nurturing and building leads within a database sharing the community's story. Primary contact responsible for interfacing with prospects, providing community tours and moving prospects through the sales process. Maintains and actively promotes effective communication with all individuals. Maintains a positive image of the entity in the community keeping in alignment with our mission, vision, and values. Responsible for on-call services, as assigned. Follows through on curated plans with outside sources to increase professional referrals. Discovers the needs of each prospective resident and their families finding the appropriate solutions to those needs by articulating the benefits and value of the community. Collaborates with community leadership to navigate and find solutions to potential barriers. Conducts appropriate and proactive follow up activities in an effort to facilitate positive, trusting and valuable relationships, with objection handling resulting in favorable outcomes. Documents all planned and completed marketing activities in a provided CRM on a daily basis. Collaborate with Sr VP of Sales, to strategize and develop creative programs to identify and connect with other stake holders, in order maintain and nurture those relationships. Exercise independent judgment, where needed, to manage common buyer objections raised by prospects and know how to overcome them. Be familiar with and know how to use the various methods of closing to achieve the desired result and customer service. Follow required procedures in completing all applications and/or contracts for residency. Performs other duties as assigned.

Requirements

Bachelor’s Degree in Business Administration, Sales, Marketing, or related field; or equivalent experience.
Three (3) years of successful sales and marketing experience in an Senior Living, specifically Assisted Living, Memory Care or related long-term care experience.
Commitment to quality outcomes and services for all individuals.
Ability to relate well to all individuals.
Ability to maintain and protect the confidentiality of information.
Ability to exercise independent judgment and make sound decisions.
Ability to adapt to change.

Responsibilities

Developing and implementing a comprehensive sales strategy for Assisted Living and Memory Care.
Managing the sales life cycle from beginning to end including building and nurturing leads and inquiries.
Promoting The Marquardt's long-term history in the community and unparalleled senior lifestyle options.
Collaborating with community leaders and staff.
Meeting or exceeding goals.
Executing the community’s marketing and advertising initiatives.
Implementing a strategic distribution of sales and marketing tactics to meet or exceed occupancy goals.
Nurturing and building leads within a database sharing the community's story.
Interfacing with prospects, providing community tours and moving prospects through the sales process.
Maintaining and actively promoting effective communication with all individuals.
Maintaining a positive image of the entity in the community keeping in alignment with our mission, vision, and values.
Responsible for on-call services, as assigned.
Following through on curated plans with outside sources to increase professional referrals.
Discovering the needs of each prospective resident and their families finding the appropriate solutions to those needs by articulating the benefits and value of the community.
Collaborating with community leadership to navigate and find solutions to potential barriers.
Conducting appropriate and proactive follow up activities in an effort to facilitate positive, trusting and valuable relationships, with objection handling resulting in favorable outcomes.
Documenting all planned and completed marketing activities in a provided CRM on a daily basis.
Collaborating with Sr VP of Sales, to strategize and develop creative programs to identify and connect with other stake holders, in order maintain and nurture those relationships.
Exercising independent judgment, where needed, to manage common buyer objections raised by prospects and know how to overcome them.
Being familiar with and know how to use the various methods of closing to achieve the desired result and customer service.
Following required procedures in completing all applications and/or contracts for residency.
Performing other duties as assigned.

Benefits

Employee Referral Bonus Program.
Educational Advancement/Training Opportunities (Wound care, IV administration etc., provided by our Illuminus Institute or Other External Qualifying Educational institution)
Paid Time Off and Holidays acquired from day one of hire.
Health (low to no cost), Dental, & Vision Insurance
Flexible Spending Account (Medical and Dependent Care)
401(k) with Company Match
Financial and Retirement Planning at No Charge
Basic Life Insurance & AD&D - Company Paid
Short and Long Term Disability - Company Paid
Voluntary Ancillary Coverage
Employee Assistance Program
Benefits vary by full-time, part-time, and PRN status.