Director of Sales Operations

Jasper
76d$180,000 - $225,000

About The Position

The Director of Sales Operations will lead the design, implementation, and optimization of sales systems, processes, and analytics that make Jasper’s sales engine predictable and scalable. This role partners closely with sales leadership, revenue operations, and cross-functional stakeholders to ensure alignment across go-to-market motions. This fully remote role reports to the CRO and is open to candidates located anywhere in the continental US.

Requirements

  • 10+ years in sales operations or revenue operations within a B2B SaaS environment
  • 3+ years of experience managing and developing sales operations teams
  • Expertise with CRM platforms (Salesforce preferred) and supporting sales tools
  • Strong analytical skills with proficiency in data visualization and forecasting
  • Proven track record of translating strategic goals into operational execution
  • Exceptional communication and stakeholder management abilities
  • Demonstrated interest in and enthusiasm for AI tools and their application in sales operations
  • Bias for action, ownership mindset, and ability to thrive in fast-paced, evolving environments

Responsibilities

  • Partner with Sales leadership to translate revenue goals into operational plans, quotas, and territory design
  • Lead annual and quarterly planning processes, including capacity modeling, territory assignments, and quota setting
  • Collaborate on go-to-market strategy by defining segments, motions, and ideal customer profile
  • Design and continuously improve all core sales processes across the funnel
  • Standardize sales methodologies, playbooks, and enablement resources
  • Align workflows between marketing, SDR, AE, and CSM teams to ensure smooth handoffs and minimize friction
  • Own and optimize the sales CRM (e.g., Salesforce or HubSpot), ensuring clean data, automation, and integration
  • Manage the broader sales tech stack (engagement, forecasting, analytics, CPQ)
  • Collaborate with data and engineering teams to develop reporting dashboards and operational tools
  • Build and maintain dashboards tracking key sales KPIs, conversion rates, pipeline health, and win rates
  • Lead forecasting cycles, pipeline reviews, and variance analysis
  • Provide insights that drive data-informed decision-making and sales effectiveness
  • Lead and mentor a high-performing team focused on process excellence and data-driven execution

Benefits

  • Comprehensive Health, Dental, and Vision coverage beginning on the first day for employees and their families
  • 401(k) program with up to 2% company matching
  • Equity grant participation
  • Flexible PTO with a FlexExperience budget ($900 annually) to help you make the most of your time away from work
  • FlexWellness program ($1,800 annually) to help support your personal health goals
  • Generous budget for home office set up
  • $1,500 annual learning and development stipend
  • 16 weeks of paid parental leave
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