Director of Sales and Marketing
About The Position
Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice® has more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that run the gamut from full-service upper upscale properties to midscale, extended stay and economy enables Choice® to meet travelers' needs in more places and for more occasions while driving more value for franchise owners and shareholders. The award-winning Choice Privileges® loyalty program and co-brand credit card options provide members with a fast and easy way to earn reward nights and personalized perks. For more information, visit www.choicehotels.com. The ability to model Choice’s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit. Our managed hotels portfolio includes Radisson Blu, Radisson, Radisson Red, Park Plaza, and Country Inn & Suites by Radisson. As an Executive Leader of the property’s sales department, you will be responsible to drive all top line revenues in assigned hotel with leadership, revenue management, and marketing/sales. Join Our Renowned Team as Director of Sales & Marketing – Radisson Blu Aqua Chicago Downtown Are you a seasoned sales hotelier with a passion for curating extraordinary experiences? The Radisson Blu Aqua Chicago Downtown is in search of an exceptional, results-oriented Director of Sales & Marketing to lead the sales efforts of this iconic property. Nestled within the architectural masterpiece that is the Aqua Tower and situated in the heart of Chicago's vibrant downtown, our hotel represents the pinnacle of hospitality. In this role, you will guide a high‑performing sales team, elevate the hotel’s market position, and drive top‑line performance through strategic leadership, data‑driven decision making, and strong collaboration with hotel leadership, revenue management, and marketing partners.
Requirements
- Minimum five years sales management experience within hotel industry
- Minimum two years at an upscale brand in past five years in sales management
- General knowledge of contract laws
- Experience managing owner relationships
- Experience managing a team
- Able to resolve conflicts; guests, supervisor and employee
- Able to collaborate effectively with other hotel employees and managers to ensure teamwork
- Ability to interpret and implement strategies based on reviews of STR, TravelClick/Kalibri Labs, GDS audits, Online Booking tools
- Expert computer skills including Microsoft Office suite, Delphi and/or Opera, including Catering and Convention Services deliverables
- Knowledge of hotel operations including; preparation of business plans, budget forecasting, quality assurance program, hospitality law, and long-range planning
- Ability to travel occasionally
- High school diploma required, bachelor’s degree preferred
Responsibilities
- Strategic Sales Leadership Lead all sales processes, contracts, and platforms while serving as the primary liaison for commercial collaboration
- Develop and execute sales and business strategies aligned with hotel and RHGA objectives.
- Direct all sales segments to achieve revenue and market share goals
- Revenue and Market Optimization Use data, STR insights, and sales technologies to drive revenue decisions and yield strategies.
- Oversee deployment of marketing efforts across advertising, digital, and customer‑engagement channels
- Optimize sales tools, processes, and team productivity
- Planning & Performance Management Develop, annual business plans, budgets, and marketing calendars
- Establish and monitor sales goals, call activity, and team performance
- Team Leadership & Engagement Recruit, train, coach and develop sales team leaders
- Partner with HR to support performance management and employee engagement initiatives
- Communication & Community Engagement Provide clear business updates to Executive Committee, Corporate partners, and Ownership
- Represent the hotel at networking, community, and brand-building events
Benefits
- Employee discounts on thousands of hotels
- Full benefits package to our full-time employees, including health, dental, vision, short & long term disability, auto insurance, and more
- Employee Assistance Program
- Employer paid Accident insurance and HSA contribution
- 401(k) Retirement Plan
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What This Job Offers
Job Type
Full-time
Career Level
Executive
