Director of Sales and Marketing - Conrad Los Angeles

HiltonLos Angeles, CA
128d$180,000 - $195,000

About The Position

Located in Downtown LA's cultural corridor, Conrad Los Angeles is the city's newest luxury destination, featuring over 300 rooms, a world-class spa, a 16,000-square-foot rooftop pool deck, 12,000 square feet of event space, and three dynamic dining experiences—including our signature restaurant, San Laurel, all in partnership with Chef Jose Andres' award-winning restaurant group, JoseAndresFoodGroup. As the Director of Sales & Marketing, you will be responsible for overseeing commercial strategies for your hotel. Your goal is to improve the performance of the asset by connecting strategy and business processes. Hilton's Commercial Services organization is comprised of team members driving our sales, revenue, marketing, catering, and events management, call centers, and analytics functions. These functions are the core of Hilton's “commercial engine” and are essential to Hilton's ability to drive profitable growth.

Requirements

  • Hotel Sales, Catering or Marketing Experience.
  • Leadership management Experience.
  • Ability to travel.
  • Experience in hotel management, or related industry.
  • Highly professional presentations and communication skills.
  • Proficiency with standard Microsoft Office.
  • Ability to perform critical analysis.

Nice To Haves

  • Four-year college degree preferred.
  • Adaptable experience with business strategy, business planning, and business plan development.
  • Ability to speak multiple languages.
  • Multiple Brand experience.

Responsibilities

  • Design, develop, and deploy business strategies that are creative, dynamic, and impactful for the Americas.
  • Lead the Hotel Sales and Marketing process.
  • Produce the hotel's Annual Multi-Year Commercial Strategy Plan, in partnership with on-property leaders and regional support.
  • Direct accountability for setting the strategy and delivery of hotel revenues including group rooms, banquets, catering, business transient and leisure transient.
  • Work with Commercial Leadership to ensure Business Review Guidelines and Group Pricing & Rate Quotation Strategies are in place.
  • Support hotel B2B marketing, digital marketing, social media, public relations and communications activities.
  • Work with Commercial Leaders to establish optimal business mix and review revenue forecasts.
  • Develop and execute departmental expense budget and forecasts.
  • Develop and maintain detailed knowledge of all competitor and market activity.
  • Lead weekly, monthly, and quarterly Sales & Marketing Optimization Process for hotel.
  • Own performance and commercial activity reporting for each hotel.
  • Build strong relationships with CVB, community influencers and 3rd party travel partners.
  • Support high-impact site visits and pre-convention meetings.

Benefits

  • Access to your pay when you need it through DailyPay.
  • Health insurance.
  • Career growth and development.
  • Team Member Resource Groups.
  • Recognition and rewards programs.
  • Go Hilton travel discount program.
  • Best-in-Class Paid Time Off (PTO).
  • Supportive parental leave.
  • Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount.
  • Debt-free education access to a wide variety of educational credentials.

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What This Job Offers

Job Type

Full-time

Career Level

Senior

Industry

Accommodation

Education Level

Bachelor's degree

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