About the position
At NeuraFlash, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, Amazon, and Salesforce innovation, we craft intelligent solutions—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies. We are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and NeuraFlash was selected as the only partner for the private beta prior to launch. Post-launch, we’ve earned the distinction of being Salesforce’s #1 partner for Agentforce, reinforcing our role as pioneers in this transformative space. Be part of the NeuraFlash journey and help shape the next wave of AI-powered transformation. Here, you’ll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. Whether you're developing advanced AI-powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale. If you’re ready to make your mark in the AI space, NeuraFlash is the place for you. NeuraFlash, a fast growing, innovative consulting/product partner of Amazon and Salesforce, is seeking a Director of Sales and leader to build out and scale our Amazon Connect sales team and practice. This is a great opportunity to build out a best in class sales team and go-to market plan for a very differentiated brand in an incredibly hot space - AI, Amazon and Salesforce.
Responsibilities
- Build and leverage your Amazon Connect Sales network as well as Salesforce (focused on voice) to drive sales and pipeline with Amazon Connect and Service Cloud Voice.
- Cultivate and expand our awareness and business partnership with Amazon Executives, Account Execs, Amazon Connect Overlays, SEs and Amazon product leadership.
- Engage and collaborate along with our leadership with the Amazon Connect product and partner team to help with our brand with Amazon and their customers.
- Recruit and hire top sales talent to increase our coverage and mind share with the Amazon Connect team.
- Partner with NeuraFlash’s Director of Marketing to create a strong marketing plan to create high awareness within the Amazon Connect team and marketplace.
- Partner with NeuraFlash’s Director Of Sales Engineering to create a white glove partner sales model with velocity for the Amazon Connect sales team.
- Partner with NeuraFlash Product Leadership and Marketing team on products, assets and solution packages for Amazon Connect portfolio.
- Partner with our Amazon Connect/Service Cloud Voice delivery team to establish best practices for estimating, deploying, and ensuring strong CSAT on our projects.
- Partner with NeuraFlash L&D and HR teams to identify right skills for hiring based on market trends and establish a strong certification plan.
- Partner with our NeuraFlash Managed Services team to create recurring revenue opportunities within our Amazon Connect customers.
Requirements
- Proven ability to create high performing sales teams and lead them to success.
- Excellent presentation and communication skills.
- A self-starter that can thrive in a fast paced and dynamic start-up environment.
- Experience in the contact center/telephony space.
- Existing Amazon network and experience in the Salesforce ecosystem.
- Salesforce experience (especially Service Cloud) is a big plus.
- 4+ years of Sales Leadership Experience.
- Willing to travel up to 50% of the time if needed.
Benefits
- Remote & In-Person work flexibility.
- Travel opportunities with an anticipated travel commitment of up to 25%.
- Flexible working hours to accommodate personal commitments.
- Collaborative culture with opportunities for feedback and suggestions.
- Celebration of achievements and team bonding activities.
- Location flexibility for remote work across various regions.
