Director of Rooms, The Publisher Hotel, Fredericksburg VA

Hotel Equities•Fredericksburg, VA

1d•$90,000 - $100,000•Onsite

About The Position

Greenwood Hospitality & Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Director of Rooms for The Publisher Hotel in Fredericksburg, VA Pay range for this position is $90,000- $100,000 based on experience and education. This position is responsible for overseeing all day to day Rooms Division operations to deliver an excellent service experience while evaluating guest satisfaction and setting department targets and objectives. Other responsibilities may include but are not limited to the following:

Requirements

An experienced focused service General Manager, full- service Assistant General Manager, or previous Room Division Manager, with at least 2 years of leadership in hotel operations
Working knowledge of Lightspeed PMS, Marsha, ADP, Netsuites and Marriott brand standards.
Knowledgeable in financial statements and budget including staffing guidelines.
Proven ability to deliver exceptional guest service results as measured through guest satisfaction
Great at developing, and/or implementing policies, procedures and systems to improve business operations.
Able to embrace property safety programs to include training, reporting and incentives.
Display initiative, perseverance and analytical skills
Engaged, authentic, and prepared to positively impact performance for a "best in class" hotel

Responsibilities

Ensures the efficient and effective operations of the Hotel
Recruit, manage, train and develop the Room Division team and other team members
Ensures the guest satisfaction levels and monitor guest service scores, comments, and social interactions to provide continuous improvement.
Participates in the development of short term and long term financial and operational plans for the hotel.
Ensure security and safety for the hotel’s assets.
Maintain good communication and work relationships in all hotel areas and with external customers and suppliers.
Ensures Hotel policies and procedures are adhered to.
Assists General Manager with the execution of hotel objectives.