Director of Rooms

Davidson Hospitality Group•Newport, RI

18d•$120,000 - $125,000

About The Position

Hotel Viking, located in the heart of Newport, Rhode Island, is seeking talented individuals to join our team. As a historic and luxurious property offering unparalleled hospitality, Hotel Viking is the perfect place to further your career in the hospitality industry. With its breathtaking views, elegant accommodations, and exceptional service, Hotel Viking has been a renowned destination for discerning travelers since 1926. As an employee, you will have the opportunity to work in a vibrant and dynamic environment where you can showcase your skills and expertise. Join our team and be part of a legacy of excellence at Hotel Viking, where we strive to create unforgettable experiences for our guests. Apply today to be a part of our prestigious team! Overview Are you a dynamic and results-driven hospitality professional with a passion for delivering exceptional guest experiences? Look no further! Join us as the Director of Rooms and lead our talented team in creating a welcoming and comfortable environment for our valued guests. Bring your high energy, enthusiasm, and commitment to excellence, and be a driving force in shaping memorable stays and exceeding guest expectations. If you thrive in a fast-paced, guest-centric environment and have a proven track record in rooms management, we want you on our team! Don't miss out on this incredible opportunity to lead a top-notch rooms division team and create exceptional guest experiences. Apply now and let your passion for hospitality, guest service, and operational excellence shine as the Director of Rooms. Join our team and be part of a journey filled with success, growth, and memorable moments!

Requirements

Bachelor's degree in Hospitality Management or related field or equivalent experience
Proven experience in rooms division management, preferably in a luxury hotel or resort
Strong leadership and team management skills
Excellent communication and interpersonal abilities
Attention to detail and a commitment to maintaining high standards
Proficiency in hotel property management systems (PMS) and related technology
Strong analytical and problem-solving skills
Flexibility to work irregular hours and weekends as needed

Responsibilities

Oversee all aspects of rooms division operations, including front desk, reservations, guest services, and housekeeping
Develop and implement strategic plans to enhance guest satisfaction and revenue generation
Train, mentor, and inspire a team of rooms division professionals
Ensure seamless check-in and check-out experiences for guests
Monitor and maintain quality standards in rooms and public areas
Collaborate with other departments to meet guest needs and expectations
Manage budgets, forecasting, and financial performance of the rooms division
Implement and maintain efficient operational processes and technology solutions