Director of Risk Management

Agave Ridge Behavioral Health Hospital•Mesa, AZ

About The Position

Agave Ridge Behavioral Hospital is seeking an experienced and strategic Risk Director to lead our facility's risk management efforts and ensure a safe environment for patients, staff, and visitors. In this leadership role, you will oversee the implementation of a comprehensive risk management program, collaborate with multiple departments to assess and mitigate risks, and promote a culture of safety throughout the organization. The Risk Director will lead incident investigations, manage compliance with regulations, and develop proactive strategies to prevent harm and potential liabilities. Agave Ridge Behavioral Hospital is a 100 bed acute care psychiatric facility that offers a full continuum of inpatient behavioral healthcare services for adult patients including comprehensive treatment for those who struggle with acute symptoms of behavioral health disorders such as anxiety, depression, bipolar disorder and posttraumatic stress disorder (PTSD). PURPOSE STATEMENT: Plan, organize, direct, and oversee all aspects of risk management activities. Promote a safe environment for the protection of patients, clients, employees, and visitors to the facility in such a manner as to comply with laws, regulations, and regulatory agencies. Identify risks that could potentially result in harm to patients, staff or visitors or lead to litigation or negative media or various forms of loss.

Requirements

Bachelor's degree in a clinical healthcare, risk management, business, finance, or a related field required.
Two or more years’ experience in a risk management position required.
CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
First aid may be required based on state or facility.

Nice To Haves

Master's degree in health information management, nursing, or related field preferred.
One or more years of supervisory experience preferred.
Experience with CARF, DEA, Joint Commission, or CMS surveys, as required by service line(s) supported
CPHRM Preferred.

Responsibilities

Implement a robust risk management program throughout the facility.
Collaborate and consult with the corporate risk management department.
Lead Investigations and analyze actual and potential risks in the facility. Collaborate with the Legal team to assess liability and probability of legal action for potential notification. Implement, educate, and encourage incident reporting per policy throughout the facility.
Develop and implement infrastructures and systems that support patient safety.
Promote a culture of safety by encouraging incident reporting.
Collaborate with employees to streamline the incident reporting process making it more effective and efficient.
Collaborate with facility leadership and all departments to monitor and promote compliance with the organization's policies, procedures, state and federal laws, and regulatory agencies
Responsible for identifying high-risk areas that could cause harm to persons receiving services, visitors, and employees.
Provide staff development, and training related to identifying, reporting, mitigating, and minimizing risk.
Collaborate with Patient Advocate to review complaints and grievances to identify potential exposures.
Coordinate with facility leadership to establish and implement a Safe Catch Program.
Collaborate with QAPI disciplines to complete a Root Cause Analysis for specified events.
Establish and lead a Safety Committee that identifies and develops measurable safety initiatives based on facility data that improve the safety culture.
Serve as a resource and consultant for risk management activities, performance improvement, policy/procedure development, and compliance initiatives.
Perform other functions and tasks as assigned.