Director of Revenue Management

Four Seasons • Philadelphia, PA

281d • Remote

About The Position

The Director of Revenue Management is responsible for maximizing room revenue for rooms through the implementation of effective pricing and distribution strategies for Four Seasons Hotel Philadelphia. This role is responsible for ensuring yield and revenue management strategies are implemented and effectively controlled. Out-perform direct competitors by winning market share with rational and competitive pricing, distribution and careful management of hotel inventory to maximize topline revenue and yield high net profits. Manage and oversee revenue management analytic functions to produce reporting that support and evaluate hotel business strategies. Produce accurate revenue forecasts that help set hotel goals and outgrow the competition. As a senior leader at the hotel it is expected that the Director of Revenue Management displays leadership qualities that are collaborative and positive while ensuring enforcement of revenue and yield management policies.

Requirements

• 3+ years of proven track record in revenue management and distribution
• Prior leadership success is essential, demonstrating the ability to build and lead teams successfully
• Comprehensive computer and analytical skills, including proficiency in working with Excel and Opera
• Superior guest service and salesmanship skills
• Ability to manage multi tasks and improve efficiency and productivity
• Experience in F&B and/or Spa Revenue Management preferred

Responsibilities

• Review 30-120 day strategy, as well as long-term strategy based on market conditions
• Regular and meticulous standardized reporting for both properties to leadership & ownership
• Use the revenue management systems to create accurate future unconstrained demand forecasts and capacity forecasts
• Implement appropriate inventory restrictions when demand is projected to exceed capacity to capture optimal revenue customers based on arrival date, average rate and length of stay
• Prepare agenda, critiques, tracking, competitive analysis and future strategies for presentation at the weekly Revenue Management Strategy Meeting
• Build and distribute accurate daily, weekly and monthly reports for hotel in a timely manner
• Direct communication with Central Systems & Distribution to resolve system related issues efficiently
• Design and implement F&B Revenue Management program across all outlets to streamline the forecasting process, improve planning and menu engineering, and optimize pricing and revenue
• Work side by side Director of Sales with the group team in Daily Business Review to review group rates for rooms and suites as well as F&B contribution per occupied group room
• Collaborating with marketing, finance, food and beverage and operations senior management to ensure alignment and support for revenue management and distribution strategy and direction
• Ensuring the implementation of highly effective revenue management and distribution activities and strategies across all segments

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Accommodation