Director of Revenue Management

IHG•San Antonio, TX

15h•$120,000 - $140,000

About The Position

This challenging role is a member of the Executive Committee and will manage hotel revenue generation & maximization through full utilization of company systems, business processes and specifications.

Requirements

A Bachelor’s degree in Hotel Management or Business Administration plus five to seven years previous revenue management or hotel sales/reservations experience or an MBA degree and three to five years previous revenue management or hotel sales/reservations experience.
Demonstrated knowledge of effective hotel pricing concepts, yield management optimization and selling strategies, and the ability to determine which concepts to apply in given market conditions.
Strong knowledge of Excel with fluency in data analytics and ability to tell a story from the numbers to the senior team
Able to travel to attend workshops, specialized training and or certifications and may be required to work nights, weekends, and/or holidays.

Responsibilities

Responsible for meeting and exceeding monthly and annual goals pertaining to Rev Par, RGI , Sell out efficiency, Group /Transient business mix and GOP
Explore and provide variations in the market mix which would stimulate additional revenue without increasing costs
Prepare quarterly presentations and reports for the Executive Committee showing pace and performance against the competitive sets
Oversee the daily room inventory management process. Set overbooking limits by day.
Establish and implement pricing, yield, and selling strategies for the hotel, based on market factors and company guidelines to correlate with the hotels monthly, yearly and ongoing strategic plan
Monitor competitor strategies and data through usage of tools such as TravelClick, Marketvision, STR and Cvent analytics
Maintain an understanding of the dynamics of the local market and demand generators
Submission of monthly forecast by day by segment for 12 month rolling every month and maintain forecast accuracy of +/-5%
Submission of detailed monthly commentary on STR and KPIs every month to IHG corporate
Train and coach reservation team members on revenue strategies and systems
Provide sales team with detailed quotes on all group leads by optimal usage of IHG tools such as GPO and DELPHI
Facilitating usage of upsell tools such as Nor 1 and Passkey
Provide sales team with detailed quotes and pricing guidance pertaining to Business transient contracts through iRFP process
Approve all room rate adjustments, comp forms and accounting paperwork on daily basis in accordance to Sox audit
Build and maintain relationships with all TPI and wholesale partners and qualify any promotions in accordance to IHG standards
Hold weekly revenue meetings with GM, DOSM, Rooms, Finance & Sales teams with primary objective of building consensus on strategies to drive revenues
Work closely with hotel marketing team on web content, analytics, SEO/SEM
Need to be fully conversant on IHG tools such as Perform, Holidex, SBRP, Opera, Delphi, NOR 1, Passkey, and GPO so as to train and coach reservations, sales and front office teams
Additional duties as required