Director of Revenue Management

Hyatt • Cambridge, MD

210d

About The Position

At Hyatt, we believe our guests select us because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. We are looking for a dynamic, strategic, and results-driven leader to join our Leadership Committee as the Director of Revenue. The Director of Revenue is a key strategic partner in driving total hotel profitability. This individual is responsible for maximizing overall revenue through effective management of room inventory, pricing strategies, forecasting, and performance analysis. The role collaborates closely with Sales, Marketing, Reservations, and Operations teams to execute optimal strategies and ensure alignment with brand and business goals.

Responsibilities

• Develop and lead the hotel's revenue management strategy across all segments including transient, group, and contract business.
• Utilize Hyatt's systems, tools, and resources to monitor daily performance and booking pace, and adjust strategies as necessary.
• Conduct regular forecasting, market analysis, and budgeting in coordination with Sales and Finance teams.
• Serve as a strategic advisor to the General Manager and Executive Committee on pricing, positioning, and revenue optimization opportunities.
• Facilitate weekly Revenue Strategy Meetings and deliver clear reporting and action plans.
• Optimize channel mix, minimize displacement and rate parity issues, and ensure alignment with corporate revenue and distribution guidelines.
• Mentor and develop Revenue and Reservations team members; foster a culture of continuous learning and performance excellence.

Benefits

• Career development opportunities
• Employee discounts
• Health insurance
• 401k plan
• Paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Accommodation