Director of Revenue Management- InterContinental Boston

InterContinental Hotels Group • Boston, MA

160d • $135,000 - $155,000

About The Position

As a member of the Executive Committee, you'll be the strategic leader responsible for maximizing hotel revenue across all segments. Leveraging IHG's cutting-edge systems, analytics, and global best practices, you'll guide pricing, forecasting, and distribution strategies to deliver outstanding commercial results. You'll collaborate across departments and with corporate partners to align vision and drive performance.

Requirements

• Bachelor's degree in Hospitality, Business, or related field; MBA preferred.
• 4-6 years of experience in revenue management or hotel sales/reservations.
• Deep understanding of pricing and yield optimization strategies.
• Incisive analytical skills, as well as excellent problem recognition and resolution skills.
• Strong leadership skills as well as an enthusiastic team spirit.
• Excellent communication and organizational skills.
• Highly motivated and flexible, with the ability to take initiative and succeed in a high-pressure environment.
• Experienced, insightful, and inventive in the art of yielding a hotel; with a deep understanding of the analytical business review process.
• Expansive knowledge of both transient and group, with a particularly strong emphasis on GDS, CRS, and internet sales.
• Proficient in Microsoft Office Suite, with an aptitude and desire to learn new technology.

Responsibilities

• Drive revenue and profitability by meeting/exceeding targets for RevPAR, RGI, GOP, sell-out efficiency, and optimal business mix.
• Lead analytical efforts as applied to room sales, including strategical optimization for the segment mix of group patterns, rates, and transient rooms.
• Serve as a figurehead for Owner communications; maintaining a pulse on key concerns, driving results to achieve given metrics, whilst being an articulate and professional business partner.
• Develop and implement market-responsive pricing strategies, leveraging data and brand tools to influence occupancy and revenue.
• Total asset management mentality to drive holistic results across all channels available at the hotel, including but not limited to rooms, outlets, upsell, and ancillary opportunities.
• Support yield efforts via analysis and reporting that ensure that all segments and distribution channels are 'mined' for revenue opportunities based on budget, forecast, pace, and market demand.
• Improve the potential and ensure proactive and accurate management of all systems; N2P, Concerto, Opera, OTA extranets, Delphi, etc.
• Partner with the sales team, providing analysis, training, and data collection for Sales as needed.
• Provide analytical research documents and reports in support of the annual Rate and Budget processes.
• Identify and communicate demand periods (high and low) for which a strategic plan is needed; build the strategic plan in conjunction with the Sales Management team.
• Ensure that the necessary reports are maintained and systematically analyzed, including market intelligence reports including but not limited to; Demand 360, STR, Lighthouse, Tableau, etc.
• Produce and analyze all reports for weekly strategy/yield meetings.
• Ensure that a daily 120-day forecast by segment is updated and reviewed weekly.
• Build working relationships with 3rd party vendors, including on-site food and beverage revenue generators.
• Analyze citywide and special events, implementing Revenue management strategies.
• Optimize and monitor marketing channels, including national and local account productions.
• Champion the use of upselling platforms.
• Lead weekly revenue strategy meetings, fostering alignment and actionable plans across functions.
• Partner with digital marketing teams on SEO/SEM strategy and web content optimization.
• Uphold and promote InterContinental Boston's commitment to sustainability and service excellence.
• Embody the IHG values daily—Show We Care, Aim Higher, Do the Right Thing, Celebrate Difference, and Work Better Together.

Benefits

• Competitive Base Salary (135-155K) + Bonus Eligibility
• Medical, dental, vision, life, and disability insurance
• Matching 401(k) retirement plan
• Generous paid vacation, holidays, and wellness days
• Complimentary dry cleaning and staff meals
• Global hotel discounts with IHG Employee Room Benefit Program
• A dynamic and respected Executive Committee team environment
• Room to Lead with Purpose and Grow with Passion

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Accommodation
• Education Level: Bachelor's degree