Director of Revenue Cycle

Diverge Health • Chicago, IL

21h • $155,000 - $165,000

About The Position

At Diverge Health we are passionate about improving health access and outcomes for those most in need. We partner with primary care providers to improve the engagement and management of their Medicaid patients, offering independent practices with specialized resources and clinical programs to close gaps in care. Our teams work to address medical, social and behavioral patient needs, lowering healthcare costs and improving patient lives. Guided by our core values of humility, continuous learning and feeling the weight, our team is on a mission to strengthen communities from within, unlocking people's ability to live their healthiest lives. We are looking for a Director of Revenue Cycle to join our team! In this role, you will build and scale our care management billing and Revenue Cycle Management (RCM) functions serving independent primary care practices engaged in value-based care. This is an opportunity to shape and grow a strategic, tech-enabled service offering, with expanded leadership scope as the business lines scale.

Requirements

• 5-7+ years of leadership experience working in billing / coding for internal medicine and family medicine practices.
• Direct experience with care management billing (e.g., CCM, RPM, TCM) and related reimbursement models, as well as primary care revenue cycle management with a CPC certification strongly preferred.
• Deep knowledge of revenue integrity best practices and regulatory compliance.
• Experience influencing non-employed practices in an MSO or private-equity backed healthcare context.
• Strong command over data, ability to deeply analyze trends, and leverage data to influence financial outcomes.
• Experience operating as a strategic, product-minded leader who translates frontline user needs into scalable service and technology solutions.
• An empathetic, humble, and highly conscientious teammate who inspires and motivates others.
• Strength in authentically connecting with independent practice leaders and teams, meeting them where they are.
• A collaborative systems thinker who values integration, partnership, and shared success.
• Curious and committed to continuous learning and growth.
• Clear, thoughtful communicator with strong attention to detail.
• A strong representative of Diverge Health’s mission, vision, and values.

Responsibilities

• Lead execution and optimization of the care management billing business line, ensuring accurate documentation & coding, practice transmission, and reimbursement.
• Build and lead vendor partnerships to deliver a strong RCM function to Diverge’s primary care practice customers that improves revenue performance starting with comprehensive documentation.
• Serve as a product-oriented leader by deeply understanding practice needs, user workflows, and personas to inform service design and the technology roadmap.
• Leverage AI and automation to modernize revenue cycle operations and create efficient, scalable, future-focused capabilities.
• Hire, develop, and mentor a high-performing team of billing, coding, and collections specialists positioned for growth.
• Design and implement scalable workflows, policies, and controls that drive compliance and consistent revenue integrity.
• Partner closely with Central Support Teams to ensure tight integration and shared accountability for results.
• Leverage AI and technology to create an efficient, scalable, and effective tech-enabled service model.
• Establish, monitor, and lead continuous improvement efforts for RCM and care management billing KPIs.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed