Director of Revenue Cycle Management

Big Leap Health • New York, NY

91d • $150,000 - $180,000

About The Position

We are seeking a dynamic Revenue Cycle Management (RCM) Lead to transform our RCM function and drive significant improvements in our coding, billing, collections and denial management processes. This is a high-impact role where you'll build scalable systems from the ground up, leverage data-driven insights to optimize our billing processes, and play a critical role in our company's growth trajectory. We prefer New York City based candidates where we have a thriving office, but we are open to remote work for the right candidate.

Requirements

• 6+ years of experience, including 2+ years of hands-on Revenue Cycle Management experience at a venture backed startup.
• Proven track record of building revenue cycle functions from minimal infrastructure into best-in-class systems at a high-growth company.
• Deep attention to detail and orientation towards process development.
• Exposure to complex payer environments, including Medicaid, Medicare Advantage, and commercial ASO groups.
• Bias towards technology with experience in rolling out and optimizing new technologies.

Responsibilities

• Own and transform our RCM lifecycle including coding, billing, collections, and denials for a growing network of outpatient practices offering innovative mental health treatments.
• Drive process optimization: Reduce unnecessary iterations in the billing process by quickly identifying root causes of denials and implementing pattern recognition solutions.
• Identify & resolve obstacles to reimbursement proactively and maintain industry-leading claim payment rates.
• Translate confusing and technical revenue cycle concepts into actionable and understandable guidance for our partners.
• Scale our market-leading RCM performance while maintaining our core RCM KPIs like clean claim rate, days to pay, net collections, and others.
• Collaborate with the Product team to optimize our tooling and inform selection of critical vendors enabling all stages of the revenue cycle, leveraging new AI technologies where possible.

Benefits

• Industry-leading cash compensation for a startup of our stage.
• Generous equity.
• Health, dental, and vision benefits.
• New company Apple laptop.
• $1,000 flexible home office budget.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree