Director of Revenue Cycle Management

Symetria Recovery•Naperville, IL

6d•$155,000 - $165,000

About The Position

Symetria Recovery is the #1 outpatient rehab in Illinois and Texas. It started with three simple, yet game-changing core beliefs: Addiction is a disease; co-occurring mental health conditions should be addressed, and patients deserve respect, not judgement. Symetria Recovery provides comprehensive substance abuse treatment with a focus on Medication-Assisted Treatment (MAT) in a welcoming outpatient setting. Unlimited clinical services are available to our patients under our bundled-service delivery model. Key services delivered through our Opioid Treatment Program (OTP) licensure include MAT, medically monitored psychiatric care, individual therapy, group therapy (IOP), 6-day-per-week nursing care, and ongoing aftercare. Most of our patients being provided medication receive Buprenorphine products, but they can also receive Methadone, and any other FDA-approved medication for addiction. Responsible for effective management of all revenue cycle areas, and exercise authority over all personal matters relative to the appropriate selection, training, development, evaluation, and discipline of staff on the Revenue Cycle team. Develop strategies and implement procedures which will improve cash collections, improve staff productivity, and ensure that billing is accurate, timely and in accordance with contractual obligations, timely filing requirements and regulatory guidelines. Identify and resolve revenue cycle problems as they relate to claims processing and implement new procedures and/or recommend policies to ensure compliance and maximize net revenue.

Requirements

5+ years of revenue cycle leadership experience
Bachelor’s degree required, preferably in finance or business administration
Knowledge of business management and basic accounting principles to direct the business office
Sufficient knowledge of policies and procedures to accurately answer questions from internal and external customs
Broad-based knowledge of relevant insurance regulations and familiar with the Health Insurance Portability and Accountability Act
Provide sound leadership to billing, cash postings and collections staff to drive improved performance and morale is a must.
Ability to utilize expertise in medical billing (ICD, CPT, HCPCS, HIPAA, CMS rules and regulations, NPI registrations, credentialing and contracting) to ensure accuracy, timeliness, and continuous improvement in revenue cycle processes.
Comfort with large data sets, knowledge of common revenue cycle key performance indicators, and attention to detail are a must.
Microsoft Excel intermediate skill level is critical for effective data management.
Strong technical knowledge of revenue cycle operations with ability to leverage data to identify process improvement opportunities and estimated financial benefit.
Previous success in driving operations change within revenue cycle setting including: increasing insurance cash collections, reducing bad debt rates, reducing DSO rates, improving clean claim rate, decreasing initial denial rate, and improving denial recovery rates.

Nice To Haves

Experience working with Collaborative MD, Kipu, Availity, One Source/Passport are preferred.

Responsibilities

Responsible for effective management of all revenue cycle areas
Exercise authority over all personal matters relative to the appropriate selection, training, development, evaluation, and discipline of staff on the Revenue Cycle team.
Develop strategies and implement procedures which will improve cash collections, improve staff productivity, and ensure that billing is accurate, timely and in accordance with contractual obligations, timely filing requirements and regulatory guidelines.
Identify and resolve revenue cycle problems as they relate to claims processing and implement new procedures and/or recommend policies to ensure compliance and maximize net revenue.