Director of Retail Operations

Advantage Solutions•Hutchinson, KS

18d

About The Position

Director Retail Operations At our Company, we grow People, Brands, and Businesses! We are seeking a highly dynamic Director of Retail Operations (DRO) to be responsible for supporting all retail initiatives within a team to ensure Client and Customer retail standards are met and volume is increased. Collaborates with retail personnel at all levels, members of senior management, as well as, Client and Customer contacts to maintain retail effectiveness. Take this opportunity to join North America’s leading business solutions provider and build your career working with amazing people in a growing industry! Apply today! The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today. Position Summary The Director of Retail Operations (DRO) is responsible for supporting all retail initiatives within a team to ensure Client and Customer retail standards are met and volume is increased. Collaborates with retail personnel at all levels, members of senior management, as well as, Client and Customer contacts to maintain retail effectiveness.

Requirements

Bachelor's Degree required or equivalent experience
2-4 years of experience in Regional Operations Manager within the Sales and Marketing agency industry, or a direct sales company
5-7 years of Supervisory experience
Ability to work independently and prioritize duties with minimal supervision, in order to meet deadlines
Knowledge of Broker retail operations
Knowledge of retail reporting systems
Ability to work independently and prioritize duties with minimal supervision, in order to meet deadlines
Decision making skills
Ability to work effectively with management
Well-organized, detail-oriented, and able to handle a fast-paced work environment
Analytical skills
Strong written communication and verbal communication skills
Strong computer skills including proficiency with Microsoft Word, Excel, PowerPoint, Access, Outlook, and web-browsers
Strong initiative and self-directed
Knowledge of Broker retail operations
Knowledge of retail reporting systems

Responsibilities

Achieve business objectives by prioritizing, and organizing multiple retail priorities with retail personnel; Accomplish specific Client goals and objectives by establishing a business plan based on season and demand and directing retail appropriately.
Achieve retail objectives through frequent and consistent interactions with Clients, Customers, and key Company personnel.
Increase retail effectiveness by communicating and reporting all competitive information, consumer complaints, and Customer and Client concerns in a timely manner to key office personnel.
Control expense/budget by aggressively and proactively managing retail funds and labor expenses.
Achieve job results through coaching, counseling, and discipline of associates; monitoring, planning and appraising job results.
Driving and travel are essential duties and functions of this job.
Achieve business objectives by prioritizing, and organizing multiple retail priorities with retail personnel.
Accomplish specific Client goals and objectives by establishing a business plan based on season and demand and directing retail appropriately.
Achieve retail objectives through frequent and consistent interactions with Clients, Customers, and key Company personnel.
Increase retail effectiveness by communicating and reporting all competitive information, consumer complaints, and Customer and Client concerns in a timely manner to key office personnel.
Maintain historical retail data by tracking and auditing promotions, price surveys, store audits, Client contests, reset activity, and other retail initiatives
Control expense/budget by aggressively and proactively managing retail funds and labor expenses
Complete operational requirements by scheduling and assigning associates and following up on work results
Maintain staff by recruiting, selecting, orienting, and training associates
Achieve job results through coaching, counseling, and discipline of associates; monitoring, planning and appraising job results
Hires, retains, trains, coaches, guides, directs, and develops direct reports using company-wide processes, tools and resources
May delegate work of others and provide guidance, direction and mentoring to indirect reports
Travel and Driving are essential duties and function of this job
Travel up to 75%