Director of Restaurants, Beach Club

The Boca Raton•Boca Raton, FL

About The Position

The Director of Restaurants is a dynamic and experienced Food & Beverage leader responsible for managing all aspects of restaurant operations at The Beach Club to include direct oversight of Marisol, Onda and The Living. to ensure exceptional guest experience, profitability, and high-quality service. The Director of Restaurants reports to our Director of F&B at Th Beach Club and directly oversees Restaurant Management and associate teams. This role involves strategic planning, staff management, financial oversight, and maintaining relationships with suppliers and vendors. As a key member of our leadership team, you will be responsible for managing and optimizing all aspects of our food and beverage operations, ensuring exceptional service delivery and guest satisfaction. Experienced in Five Star service, results oriented, and leads with a passion in all restaurants and lounges within their oversight.

Requirements

Thorough knowledge of food and beverage operations including supervisory aspects, service techniques, and guest interaction.
Ability to walk, stand, and/or bend continuously to perform essential job functions.
Ability to communicate in English, both orally and in writing, with guests and employees, some of whom will require high levels of patience, tact, and diplomacy to defuse anger and to collect accurate information and to resolve problems.
Ability to work under pressure and deal with stressful situations during busy periods.
Ability to access and accurately input information using a moderately complex computer system.
High School graduate or equivalent required
At least five years in a related field required as well as experience in multi-outlet luxury resort.

Nice To Haves

Four-year hospitality degree preferred.
Sommelier Certification, Food Service Sanitation certification.
Alcohol Service permit (if state required).
CPR certification preferred.

Responsibilities

Leadership and Management: Oversee the onboarding and training of all Food & Beverage associate and management new hires at Marisol, Onda & The Living Room. Coordinate with General Managers on training plans for associates and determine eligibility of all new F&B team members to graduate out of training programs based on service audits. Determine training plans for all levels of restaurant management and monitor training process for all new hires.
Feedback: Monitor service quality and guest feedback, taking proactive measures to continuously improve service levels. Create action and training plans from Forbes, LQA, Medallia and Member Survey feedback results.
Growth and Development: Assist restaurant managers by providing input on performance reviews for all hourly associates.
Management Support: Provide relief as interim GM when vacancies arise to ensure seamless operations and experiences in our Restaurants and Lounges.
Member and Guest Relations: Proactively engage with guests to anticipate needs, resolve issues promptly, and exceed expectations. Foster a culture of hospitality and personalized service among staff.
Operational Management: Oversee daily operations of at Marisol, Onda & The Living Room restaurant locations, ensuring smooth and efficient service.
Staff Management: Hire, train, and supervise restaurant staff, including managers, chefs, servers, and support staff.
Financial Oversight: Develop and manage budgets, analyze financial statements, and implement cost-control measures to achieve revenue goals.
Inventory Management: Maintain appropriate inventory levels and manage supplier relationships to ensure quality and cost-effectiveness.
Strategic Planning: Create and implement long-term strategies to enhance operational efficiency and profitability.
Team Leadership: Foster a positive work environment, encouraging teamwork and a strong work ethic among staff at Marisol, Onda & The Living Room.
Compliance and Safety: Ensure compliance with health, safety, and hygiene regulations. Implement and maintain sanitation and food safety standards to guarantee a safe dining environment for members, guests and staff.