Director of Restaurants & Bars | Benefits Included and MORE!

Hyatt Hotels Corp.•Dallas, TX

26d•Onsite

About The Position

At Hyatt, we believe in the power of belonging- of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care. Grand Hyatt DFW, located inside Dallas Fort Worth Airport Terminal D, is steps from TSA checkpoints and offers direct access to all terminals. Our luxury hotel rooms and suites offer amazing runway views. Plus, our guests get to enjoy on-site dining and craft cocktails at Grand Met restaurant and bar. Full-service meeting or event spaces are the perfect setting for their next upscale business meeting. Our hotel is proud to be recognized among the best in the industry: 2025 AAA | 4-Diamond Award 2025 TripAdvisor | Traveler's Choice 2025 U.S. News & World Report | Gold Badge - Best Hotels 2024 #1 in Customer Service | Grand Hyatt Hotels - Americas 2024 Fortune 100 | Best Companies to Work For The Assistant Overnight Manager / Manager-on-Duty (MOD) oversees all overnight hotel operations, ensuring exceptional guest service, operational efficiency, and adherence to Hyatt brand standards. This role represents hotel management during overnight hours, providing leadership, direction, and support across all departments to ensure a seamless guest and colleague experience. Grand Hyatt DFW is seeking an exceptional Director of Restaurants & Bars to lead our multi-outlet Food & Beverage operations. This role oversees our high-volume restaurant, lounge, and in-room dining concepts-ensuring a refined, contemporary dining experience aligned with the Grand Hyatt brand.

Requirements

5 years of progressive Food & Beverage leadership with multi-outlet oversight
Experience in a high-volume luxury hotel or resort environment
Demonstrated success managing complex operations including restaurants and in-room dining
Strong financial acumen and knowledge of labor management and brand standards
Dynamic communicator with executive presence and cross-functional influence
Composed, confident leader who thrives under pressure
Hands-on manager who leads by example and builds strong relationships
Collaborative partner to culinary, rooms, and events teams
Deep understanding of luxury service expectations and experiential dining trends

Nice To Haves

Bachelor's degree in Hospitality Management or equivalent experience preferred

Responsibilities

Set the vision and long-term strategy for multiple F&B venues.
Partner with outlet leaders to meet service, financial, and operational goals.
Ensure each outlet reflects Grand Hyatt's sophisticated and worldly brand essence.
Drive consistent, elevated guest experiences across all dining touchpoints.
Uphold rigorous standards in cleanliness, safety, and brand compliance.
Improve workflows, labor planning, and systems to enhance performance.
Lead, coach, and mentor outlet managers and supervisors.
Build a culture of accountability, engagement, and high performance.
Be a visible, hands-on leader on the floor-especially during peak periods.
Anticipate guest needs and deliver thoughtful, personalized service.
Elevate service rituals and luxury touchpoints to enhance satisfaction.
Address guest concerns with empathy, professionalism, and poise.
Collaborate with culinary and marketing partners on menu evolution and campaigns.
Stay ahead of dining, mixology, and service trends to keep offerings fresh.
Drive creative programming that elevates brand positioning and revenue.
Lead P&L management, budgeting, forecasting, and performance analysis.
Use analytics to identify trends, refine pricing, and optimize margins.
Maintain strong cost controls, effective labor strategies, and inventory discipline.