Director of Residential Health and Wellness

SOLHEIM LUTHERAN HOME•Los Angeles, CA

8d•$90,000 - $120,000

About The Position

As the Director of Residential Health and Wellness you will assist Solheim Senior Community (“Solheim”) to the success of Solheim by effectively planning, organizing, developing, and evaluating the overall operation of the nursing services and other day to day needs for Residential Living, Assisted Living, and Memory Support residents and The Wellness Center.

Requirements

High school graduate or equivalent.
Graduate of an accredited nursing school and currently licensed to practice in CA.
Minimum of 5 years’ nursing experience.
Minimum of 3 years’ experience in an assisted living or long-term care facility.
At least 3 years of supervisory experience.
Desire and ability to work with ill, aged and disabled persons.
Willingness and ability to read, write, speak, understand English and have the communications skills necessary to provide accurate information to residents and staff.
Willingness and ability to follow written and verbal direction in English.
Willingness and ability to maintain appropriate level of confidentiality and privacy.
Willingness and ability to interact professionally with all customers, including the ill, aged, disabled persons and co-workers, individually and as part of a team.
Willingness and ability to effectively handle multiple items/tasks as required and adapt favorably to changing priorities.
Willingness and ability to make appropriate judgments, decisions and problem solving in a timely manner and within the context of the situation at hand.
Ability to effectively prioritize items/tasks as required.
Willingness and ability to effectively respond to emergency and/or crisis situations.
Willingness and ability to take initiative and be a self-starter.
Willingness and ability to understand and comply with Federal, State, and local regulations.
Active LVN or RN California License
BLS/CPR Card
Fire Card
Annual PPD
Annual physical

Responsibilities

Care Delivery Monitoring and Management:
Makes daily rounds and obtains report from the Charge Nurses regarding resident change of condition and current resident clinical needs or concerns. Ensures staff performs shift to shift reports and follow narcotic management and accounting procedures.
Responds to all resident urgent or emergent situations. Provide clinical and administrative support to staff. Ensure that the Emergency Medical System (EMS) is activated in an appropriate and timely manner.
Monitors daily care delivery; ordered treatments, management of pain, medication administration, medication storage management, as well as behavioral care and psychotropic medication use; for quality and compliance in keeping with community care standards, regulatory standards and Solheim policies/procedures.
Acts as role model, guide and facilitator for care needs and special concerns related to residents suffering from memory loss. Provides mandatory DSS (waiver) training for Dementia Care topics.
Responsible for incident reporting and processing procedures. Assesses resident personal safety needs, implements needed changes, provides staff training and evaluates outcomes. Performs room checks, medication inspections and makes preventive recommendations to residents.
Reports any concerns, condition or status changes to the Director of Healthcare Services. In the absence of the Director of Health Services; reports to the Chief Executive Officer.
Demonstrates understanding of role and duties as a State Mandated Reporter for Abuse. Follows Solheim Abuse Prevention Protocols; participates in monitoring and identification, resident protection, investigations, reporting procedures, training and application of preventive measures.
Monitors the performance of duties and responsibilities for each direct report. Provides coaching and counseling according to performance management policies and procedures.
Assures proper documentation is completed according to policy and procedure. Performs chart and other audits as needed.
Ensures physician orders are in compliance with policies and procedures; are complete, appropriate, and are accurately re-capped and reconciled. Audits MARs, logs and forms as needed. Ensures appropriate destruction of discontinued medications. Ensures recommendations from the monthly pharmacy consultant audits are followed up on.
Initiates and ensures Resident Service Plans are maintained and remain current. Coordinates and facilitates annual Service Plan meetings with residents, family and other identified departmental staff.
Assures appropriate care and services are provided to all residents and coordinated according to their individual needs and Service Plans. Ensure that residents obtain appropriate and timely physician visits and receive ancillary services as ordered or requested.
Responds to Resident needs and requests promptly and appropriately. Acts as facilitator for the resident, responsible party, family, staff and other healthcare providers/vendors.
Provides guidance and monitoring for needed infection control and related procedures. Reports concerns as required to appropriate entities.
Monitors, coordinates and assists staff with new admissions, transfers and discharges. Ensures related policies and procedures are followed and documentation is complete. Participates in the pre-admission process. Provides therapeutic support and assists residents, responsible parties and families with issues/concerns related to level of care changes. Work with the staff and Medical Records staff to facilitate and ensure a smooth transition with intra-facility transfers.
Leads the weekly Resident Review Committee.
Participates as a member of the monthly Safety Committee. Perform inspection audits and other assigned committee tasks, and report concerns. Participates in training staff on topics of environmental and clinical safety.
Prepares for and participates in regulatory inspections by the Department of Social Services, Environmental Services and other entities. Participates in the writing and implementation of any needed plan of correction.
Oversees all aspects of the Wellness Center.
Resident/Family/Guest/Staff Relations:
Report issues of security, health and/or safety to the Director of Healthcare Services, Chief Executive Officer, and/or appropriate Department Manager as soon as practicable.
Ensures resident rights are preserved. Adhere to confidentiality, privacy and dignity expectations, including HIPAA rules.
Maintains effective listening and communication skills with residents, family, co-workers, physicians, ancillary and clinical service providers and vendors.
Attend to residents, family and responsible parties in a responsible and pro-active manner, addressing concerns and requests in a timely manner. Utilize active listening skills, positive body language and demonstrate a positive attitude.
Demonstrate good organizational skills, judgment, initiative, and problem-solving skills. Appropriately utilizes resources and acts as a resident advocate.
Effectively partner and communicate issues, needs and concerns to employees; appropriately utilize the chain of command. Provide support to all departments as the need arises.
Immediately report concerns related to Theft or Loss through the appropriate chain of command.
Regulatory Compliance:
Follows established policies, procedures. Understands and complies with all regulatory standards set forth by governing entities.
Maintains Resident/Family confidentiality and privacy in accordance with HIPAA regulations, adheres to the Compliance plan and Solheim policies and procedures.
Monitor, train and counsel staff regarding compliance.
Administrative Compliance:
Adheres to payroll policies and assures direct report(s) properly uses timekeeping system with minimal manual changes.
Maintains regular and consistent attendance. Maintains compliance with employee handbook rules. Remains on-call by telephone 24 hours per day or trades call duty with the Director of Health Services, Administrator.
Reviews employee timecard for accuracy, signs off on timecard corrections, as documented by the employee; approves the timecard for payroll processing.
Responsible for the hiring of new RCFE employees, scheduling, performance monitoring, management and counseling as scheduled and approved by the Director of Health Services. Expected to maintain compliance with budgetary, staffing and over-time guidelines.
Adheres to Department of Social Services (DSS) and Title 22 rules and regulations, Compliance Plan, HIPAA and other related regulations.
Maintains compliance with personal protective equipment use and Solheim safety procedures.
Maintains regular and consistent attendance.
Performs other duties as assigned.