Director of Rehabilitation (NCS) - Department of Housing and Community Development

Baltimore City • Baltimore, MD

63d • $85,660 - $111,297

About The Position

The Baltimore City Department of Housing and Community Development (DHCD) was created in 1968 to consolidate local community development efforts with housing and building code enforcement. With over 400 employees, DHCD strengthens City neighborhoods by attracting investors, developers, and homebuyers. Through the administration of Community Development Block Grant (CDBG), HOME funds, City bond funds, and other creative financing mechanisms, DHCD finances and guides strategic development projects to meet housing and neighborhood needs. To hold property owners accountable and keep neighborhoods safe, DHCD monitors construction and building activity and enforces the City's building, fire, zoning and related codes, as well as provides energy conservation services. DHCD is seeking an innovative, results-oriented, and strategic professional to provide transformational leadership to the Office of Rehabilitation Services (ORS), a large and complex program which provides crucial home repair and renovation to low-income Baltimore City residents and other residents who are eligible. The Director of the Office of Rehabilitation Services will be responsible for the overall direction, coordination, and evaluation of all key functions of the program.

Requirements

• Have a bachelor’s degree from an accredited college or university in business administration, accounting or public administration.
• Five years of real estate, mortgage financing and underwriting or rehabilitation underwriting, including two years of such supervisory responsibilities as disciplining, evaluating the performance of and recommending the hiring, firing and promoting of others.
• Or an equivalent combination of education and experience.

Nice To Haves

• Knowledge of the principles and practices of real estate.
• Knowledge of mortgage financing and loan underwriting.
• Knowledge of federal and state housing rehabilitation funding.
• Ability to develop criteria and evaluate home buying and rehabilitation programs.
• Ability to evaluate mortgage applications.
• Ability to research, analyze and present research results.
• Ability to interpret legislation pertaining to mortgage financing and rehabilitation funding.
• Ability to communicate effectively orally and in writing.
• Supervisory ability.
• Administrative ability.

Responsibilities

• Directs, coordinates, and evaluates all key functions and services of the office of rehabilitation services, including outreach, intake, administration, and field operations.
• Supervises administrative and field staff, providing training, assigning work, and evaluating performance.
• Develops and implements ORS policies, procedures, and objectives consistent with local, state, and federal regulations, grant requirements, building codes, and industry best practices, and institutes effective monitoring tools to maximize productivity and improve performance.
• Provides top-notch customer service to all stakeholders, including recipients, contractors, other city agencies, grantors, external organizations, etc., and ensures that subordinate staff do the same.
• Prepares, implements, and monitors program budget.
• Submits applications for federal and state grants, tracks and ensures completion of grant goals and objectives, and reports on performance of grant-funded programs to grantors.
• Prepares contractor bid solicitations, approves contractor quotes and invoices, and resolves contractor disputes.
• Acts as a liaison with local, state, and federal organizations and officials on all related ORS matters.
• Provides technical assistance to staff and contractors in the disciplines of residential construction and renovation, green and sustainable building, work scope development, project oversight, construction inspection and quality control.
• Conducts on-site inspections of ORS projects to ensure compliance with appropriate building and construction codes and the goals and standards of the program and the division.
• Performs other duties as required.

Benefits

• Medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans.
• Wellness programs, support groups, and workshops.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Bachelor's degree