Director of Rehab
PROTECH MEDICAL LLC•Columbia, TN
•$70,000 - $75,000
About The Position
Baxter Services is seeking a Director of Rehab Division to lead the financial and operational performance of our growing rehab business line. This is a hands-on leadership role responsible for managing the entire lifecycle of rehab orders—from initial intake (fax/referral) through delivery and reimbursement—while driving revenue growth, operational efficiency, and team performance. We are looking for a results-driven operator who can build systems, lead teams, and consistently meet or exceed performance targets.
Requirements
- 3+ years experience in DME, rehab, or healthcare operations (preferred)
- Strong understanding of insurance reimbursement and documentation workflows
- Proven leadership experience managing teams and driving results
- Experience managing order pipelines, intake processes, or revenue cycle operations
- Highly organized with strong problem-solving and analytical skills
- Ability to thrive in a fast-paced, growth-oriented environment
Responsibilities
- Oversee the full lifecycle of rehab orders (intake → processing → delivery → reimbursement)
- Ensure all orders are completed accurately and within company timelines
- Identify and eliminate bottlenecks in the order pipeline
- Own and achieve monthly revenue and operational targets
- Monitor key metrics including conversion rates, order cycle time, and backlog
- Drive improvements in throughput and revenue per order
- Recruit, hire, train, and lead all rehab division staff
- Establish KPIs and accountability across intake, processing, and delivery teams
- Build a high-performance, results-oriented culture
- Oversee offshore team responsible for standard power equipment processing
- Ensure quality, efficiency, and compliance with U.S. standards
- Manage vendor relationships, pricing, and contracts
- Oversee product ordering and inventory levels
- Ensure product mix aligns with profitability and reimbursement goals
- Own division P&L performance, including revenue and margin
- Analyze financial reports and identify growth opportunities
- Develop and manage budgets aligned with company goals
- Ensure all operations meet Medicare, Medicaid, and payer requirements
- Maintain audit-ready documentation and clean claims processes
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
1-10 employees
