DIRECTOR OF REASONABLE ACCOMMODATIONS AND SUBSTANCE USE PLAN

New York City, NY • Manhattan, NY

126d • $81,083 - $129,139

About The Position

Customized Assistance Services (CAS) help Human Resources Administration (HRA) clients with health and/or mental health problems reach their highest attainable level of functioning and self-sufficiency by providing comprehensive, integrated, individualized clinical and support services. CAS works with other components of HRA and with other governmental and non-governmental service providers to create new programs and to integrate and refine existing services so the people it serves can achieve their maximum functional capacity. Customized Assistance Services (CAS) is requesting to recruit for one (1) Administrative Director of Social Services M3 who will: Under the administrative direction of the Assistant Deputy Commissioner of the Office of Rehabilitation Services, with wide latitude for independent judgment, initiative, and decision making, the Director of Reasonable Accommodations and Substance Use Policy, Planning, and Monitoring is responsible for the daily operations of these offices.

Requirements

• A baccalaureate degree from an accredited college or university and four years of progressively responsible experience in a large governmental agency, business firm, civic or community organization operating in the area of social services, including one year at the administrative or managerial level.
• Education and/or experience equivalent to '1' above. Graduate education or a license may substitute for up to a maximum of three years of experience in the area of social services, but not for the one year of experience at the administrative or managerial level.
• A master's degree from an accredited college or university in relevant fields may substitute for two years of experience.
• Graduate education beyond the baccalaureate degree may be substituted at the rate of 30 semester credits for each year of experience up to a maximum of three years.
• A valid New York State Registration as a Licensed Clinical Social Worker (LCSW) or Licensed Master of Social Work (LMSW) may substitute for three years of experience.

Nice To Haves

• Strong leadership and program management experience in social services or behavioral health.
• Knowledge of the Americans with Disabilities Act (ADA), reasonable accommodation laws, and substance use treatment systems.
• Experience with contract oversight, policy development, and interagency collaboration.
• Skilled in quality assurance, performance monitoring, and data analysis.
• Excellent communication and report-writing skills.
• Familiarity with Human Resources Administration (HRA) and Customized Assistance Services (CAS) programs, including case management models.

Responsibilities

• Provide administrative and clinical supervision to the Deputy Director of Reasonable Accommodations, and Substance Use Policy, Planning, and Monitoring program staff.
• Regularly meet with staff to develop goals and objectives; set priorities; perform quality reviews; delegate responsibilities; delineate assignments and tasks; monitor progress; and ensure satisfactory performance of responsibilities and assignments.
• Provide oversight and direction in collaboration with other HRA programs, executive management staff, and contractors on agency policies and procedures.
• Develop, implement, and oversee programs and initiatives to improve services for HRA clients with substance use disorders and those in need of specialized case management or support.
• Monitor and recommend improvements for substance use treatment services provided to individuals referred or mandated by HRA.
• Participate in the development of training curricula and coordinate technical assistance efforts for HRA program areas and contractors.
• Serve as a key advisor to the Assistant Deputy Commissioner on matters related to reasonable accommodations, substance use policies, and case management.
• Develop quality assurance evaluation tools, conduct reviews, report findings, and track the implementation of corrective action plans.
• Analyze and prepare management reports and propose and implement strategies to improve program performance.

Benefits

• Public Service Loan Forgiveness eligibility.
• Inclusive equal opportunity employer committed to diversity.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Justice, Public Order, and Safety Activities
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees